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Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Although everyone is very nice here, they installed my tires wrong and changed the oil and didn’t leave a new sticker as to when my next oil change would be. I don’t know if I’ll be back for any more service work. I’ll probably go to another dealer.
A lot to be desired My appointment was for 11:00. Oil change, tire rotation, Bluetooth problem. I picked up the van at around 5:45 that evening. The Bluetooth problem turned out to be “you need a new radio”, no pricing, my EXTENDED warranty ran out November 2019. “I thought” that I got the EXTENDED warranty for the life of the loan, 8 more months. I’ve called them at least 4 times this morning. No reply from Jason Logue. I guess it’s time to call Chrysler.
Dropped of 300 for 5 recalls was told it’s ready for pick up picked it up got home only one was fixed NOT HAPPY
I came in to your dealership with knocking for the bottom of my van after they checked into it they told me that the shocks and the bushings were gone need to be replaced they wanted to charge me $450 I didn’t like what I was hearing I took it to a different dealer Chrysler they told was nothing wrong with the bushings or the shocksThat was rattling and knocking on the bumper was loose and more parts on the bottom Wasloose so it’s a 2017 Dodge Caravan I was very disappointed and I felt That they were ready to scam me I Was V... read more
1st when someone calls to make a warranty repair,and the lady says yes to a loaner, and u get there and Jason my service guy says, sorry we cant give loaners company policy, when I took my 2015ram to ferman in wesley chapel no issue with loaner, dont they own both.. anyway jason said we will diagnose the problem 1st then get figure out what to do, I said I have a water leak in my jeep so when it rains I get about 2 inches of water on my floor board, even showed Jason the pictures, I mean xxxx anyone can look at those pics an... read more
My wife said she had never been treated with such disrespect in her life. We will never go back there for any reason. We had no idea our oil change program had expired. She was treated like a thief.
Waited over 2 months for a lease vehicle to get a phone call less than 12 hours after dropping the vehicle that the car was ready. Poor service. What an inconvenience to the customer! Dana could use a class in customer service etiquette.
Sales Mgr completely misrepresented the deal this is the First and last time using this dealer . To bad for them i trade yearly .when i buy it is top of line trucks also
Long waits, no updates, when you finally ask for an update they seem annoyed. Takes hours and hours longer than told and longer than anywhere else. We will no longer be taking our vehicle here. The last two experiences were just awful.
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open tomorrow at 9:00 a.m.