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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This is the worst experience I have ever had with any dealership. I have continued to escalate this matter and have not heard back which is extremely frustrating.
Business response:
We apologize for the negative experience you had with us.
It took 2 hours for a oil changeI made the appointment It took 2 hours for a oil change I made the appointment for 8-45 but my truck didn't go in for service until 9 -3 mom0
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Appointment was no help- drive over an hour for a “visual” inspection. The staff were not helpful and super rude.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Came into the dealer with a 06 300 2.7 and wanted a honest inspection and specifically wanted my accessories inspected because of a growing whine and was given a rough eye inspection of a serpentine replacement and recommended complete bushing replacements on every suspension linkage (which was a $1600 estimate for only my tire rods) only for my alternator to fail literally under seven days later, I replaced it my self and the horrible whine I told them about disappeared along with my respect for the dealer.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Not happy 48 hours after leaving Furman my washer fluid light went on makes me wonder what else they missed the check
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Picked up my car and within 20 hours it wouldn’t start again! New engine and starter from a flood put in it and now it’s not working!
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Took Charger in for assistance with a navigation update. They were unable to complete the update. neither them nor I realized where to get the code needed to upload the update.
Business response:
Thank you for your review!
Did not have good feeling about service did not use factory parts and charged at least 150.00 to much for service that took maybe and hour to complete also did not reset computer on vehicle
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I wanted a car. They sold me a car. I had money. They had a bank to accept money. 25 words aren’t needed. It was a simple transaction. But here we are… doing this thing because— reasons.
Business response:
Thank you for your review!
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,759 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 9:00 a.m.