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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Went for oil change and tire patch picked it up with ABS and traction control lights went back to get it fixed and all they did was clear the codes and said it was a fluke, after I left they came back on so I went back the next day and the manager refused to acknowledge they caused an issue with my car seeing as the code was coming from the wheel they took off. He refused to fix it, he said I would have to pay for the diagnostic if they didn’t think they caused the issue and wouldn’t fix it because he said “we might not have... read more
the car was not clean on roof , correct the floor matts , read the words, fix the problem problem over and over many times over read
I have went to dealership prior and had bad experience so I was giving them a second chance. I purchased a new Grand Cherokee 11/2020 and while I didn’t get an outstanding deal, I liked the Jeep. Fast forward to trying to cancel all of those add on warranties they sell you. Went in with all documents showing auto paid 3/2021 they took everything and said they would handle it. A month later, I called warranty providers and holy cow the dealership never canceled them. So I have to do it. Bad enough they snuck them in during fi... read more
Kind of upset. Service was great but I've been there 3 times in 2 1/2 weeks and I still have the issue. Going somewhere else.
Awful communication, did not care about my time at all. Plus my vehicle was driven 55 miles whenever it was originally said 20 miles, and my gas was not replaced.
I dropped my truck off on Friday about 3:00pm and no one ever called me Saturday to say it was done. Trying to get through on the phone took forever! I left 2 voicemails and still no call back. Communication needs improvement in my opinion.
Courtney my service advisor was absolutely awesome I gave her personally a five star review but the service manager absolutely sucked and had nothing but excuses and I am 100% dissatisfied with anything that the service department did with my truck they did not treat me like they were concerned with me telling them I didn’t feel safe in the truck with the issues that it was having they basically brushed me off and told me there was nothing wrong with my truck which is a bunch of BS I don’t care if you have other trucks on yo... read more
I am right now working with the complaint department of jeep for the total lack of professionalism and courtesy that myself and my wife received i will never recommend this dealership to anyone and yes that is zero stars
If you like pisspoor customer service and don’t mind that your vehicle isn’t properly fixed- then this isn’t the dealership form you. Completely disgusted by each experience involving this dealership and it’s employees. I would highly recommend going out of your way to another Jeep dealership!
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.