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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This is beyond belief.Brought vehicle in with warning light issue.Got run around and horrid prices.Now I get the vehicle back as d it’s leaking oil and radiator coolant.Idiots..I live in gated community!Last week no leaking and now it is!Better business bureau is next.You guys are criminals!
I made an appointment for an oil change and didn’t leave until 2 hours later
Gave a price for a repair that was totally insane.Told me a part wasn’t available and could get one from junk yard and charge 2x the list price from molar.Lied about service charge and had no answers about part or numbers.Had to argue to get a part number and vehicle particulars.Little man attempted to intimidate me when I refused payment for unfinished estimate.The worst experience I have had in 44 years of automobile usage.I also had purchased and used this dealer a few times over last 10 years.Service supervisor said he k... read more
I brought my car there for a SCHEDULED oil change at 9:30 am and it wasnt started until 1:30 pm. Then when I asked about it they only said "were backed up". Terrible service.
Third service appointment for same issue. Dealer insists I’m not having the issue that I state. I bring the car in and they say they did nothing, it’s working correctly. When I leave the dealer the start/stop works once or twice and then stops working again
IFeel waiting almost 3 hrs for a oil change And Battary I Feel waiting almost 3 hrs for a oil change And Battary as a long time
Took almost a month for a part to come in and couldn’t drive my truck.
We have left numerous voicemails for the service advisor trying to find out if the part he ordered for our ram has been delivered, it has been over a week and we have not received a response. We have also brought in our 2019 jeep grand Cherokee because the start stop is still not working and this will be the third trip for the same repair that they have failed to fix
It was told to me that they were going to call me when the part ordered came in to schedule a return appt. They never called when I called a month later and asked if the part came in. I was told by someone in service dept. "I think so ". Really ? What kind of customer service response is that? I said what does that mean? Is the part physically there or not. Please check for sure before I schedule a return appt. It was there I hoped and I set up a return appt. Then when I arrived was told "Not sure we can fit your vehicle in ... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.