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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My experience with Ferman Chrysler Jeep Dodge of New Port Richey has been unpleasant to say the least. I dealt with Michale Fick and was sold services that were covered under the manufacturer warranty. I was given a hefty invoice and had to pay before I could get my vehicle back. When asked for Dodge NPR to confirm that these services on my vehicle were covered under the manufacturer or extended warranty, I was told it's not their problem, to pay out of pocket and submit your own invoice and pray to get paid back . Would not... read more
Not good feel like I was robbed my car is not close to what I ordered
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
My review was removed because I was honest, my engine light came on 3 days after purchase of a brand new car, and I was reversed into by one of the employees in the parking lot.
Business response:
Thank you for your review! Please contact us to let us know how to better serve in the future.
My first experience was good my last one wasn't and the employees need to learn how to drive.
Just upset that they ran my credit through 6 different banks till they used my pre-approval, witch approved me for the vehicle.
Business response:
Thank you for your review!
If you want a review accept the stars or nothing. If I wasn’t happy you’d know before now
Business response:
Thank you for your review!
I arrived looking for a used car and I left with a new car, I had already gone to other dealerships and they all told me that I couldn't get a new car
Business response:
Thank you for your review!
Not happy with the loan rate l was given. Was not given the opportunity to negotiate a better interest rate.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
This dealership has the absolute worst communication . The first water pump went bad few months ago had to call and call to get an update . They also told me then there was no water pumps available there on back order so I call another Jeep dealer wow they have 2 . I called dealership back to say I found one down street I’ll pick up car well miraculously one showed up later that day .Today 6/12/2023 dropped car off at 8 am my service advisor had not got there yet other gentleman wrote it up I’ve tried the dealer 5 times left... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,759 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open tomorrow at 9:00 a.m.