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Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I was told on Friday my vehicle would be completed and available for pickup the following day. It was not, and I wasn't contacted at all. When I went under the hood for a dead battery a week later, I removed a shop towel from this service.
This is the worst experience I have ever had with any dealership. I have continued to escalate this matter and have not heard back which is extremely frustrating.
It took 2 hours for a oil changeI made the appointment It took 2 hours for a oil change I made the appointment for 8-45 but my truck didn't go in for service until 9 -3 mom0
Appointment was no help- drive over an hour for a “visual” inspection. The staff were not helpful and super rude.
Came into the dealer with a 06 300 2.7 and wanted a honest inspection and specifically wanted my accessories inspected because of a growing whine and was given a rough eye inspection of a serpentine replacement and recommended complete bushing replacements on every suspension linkage (which was a $1600 estimate for only my tire rods) only for my alternator to fail literally under seven days later, I replaced it my self and the horrible whine I told them about disappeared along with my respect for the dealer.
Not happy 48 hours after leaving Furman my washer fluid light went on makes me wonder what else they missed the check
Picked up my car and within 20 hours it wouldn’t start again! New engine and starter from a flood put in it and now it’s not working!
Took Charger in for assistance with a navigation update. They were unable to complete the update. neither them nor I realized where to get the code needed to upload the update.
Did not have good feeling about service did not use factory parts and charged at least 150.00 to much for service that took maybe and hour to complete also did not reset computer on vehicle
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,674 reviews.
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.