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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Someone needs to call because we were told it was fixed and it is not.
Staffing shortages have caused delays in routine repairs. Two weeks to repair, without ordering new parts.
Missed Xmas/w/children no loaner offered as promised. 3 service visits just this year.
My Jeep was there for almost three months. Communication was terrible. Picked up my vehicle today and found extra parts sitting in the cup holder. Left the dealership and now there is a skip in the brand new engine that was put in.
I feel this service department should focus more on customer satisfaction. I seem to have problems every time I come here. If a customer schedules a courtesy shuttle online then you probably shouldn’t send your driver to the bank at that time.
Internal Ferman politics negatively affected this customers experience. If general managers cannot keep their word within their company I’m concerned for how I will be treated as a customer when service or repairs may be needed as well as worry about what details may have been misrepresented during the deal itself.
My steering is still not fixed after bringing my vehicle back twice. Also your techs went into my backseat and used my brand new lug nut set, and then put old ones back in it, then put it back under my back seat without telling me. Extremely unprofessional and I will be back to get my vehicle fixed and also get a brand new lug nut set that your techs now owe me. I’ll be back first week of December when I get back in town.
Did not meet my expectations on price and I feel this market is gouging clients on new vehicles. Semi conductors will not always be in short supply and buyers will remember the above MSRP gouging and won’t return to that dealer. I found a dealer that actually is willing to get me a a deal at invoice for the same truck. My feeling is if we have to wait for 3 months to receive a truck we couldn’t test drive, sit in, or experience a good faith discount should be applied and you would see more deals coming through those dealers.... read more
Dealership recommended a $3000 plus heater core and radiator change out . The problem was fixed with a $90 cooling system flush . Stay away from this service center find a local business , build a relationship, support your small business’s
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 7:00 p.m.