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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I bought a 2015 Nissan Xterra that needed new tires as the ones on it are dry rotted and 5 years old and they refused to put new tires on it or give me a reasonable discount on the price of the vehicle to compensate. The car was not fully detailed and there was sand all in the back/trunk of the vehicle. I would not do business with them again
Check engine light came back on in 24 hours twice after service (in same week). No rental up front. No calls returned. No calls answered. Glad i decided to take it to a new dealership.
Your mechanic mess up my vehicleWhich came in for a Your mechanic mess up my vehicle Which came in for a recall u76 but they went in the pcm
Staff was kind, but I shouldn't have issues with a vehicle purchased less than 6 months ago. Then trying to get it in for servicing was a hassle. I was basically told that there wasn't time for me. I referred two other people to this dealership and I'm starting to regret it.
My experience is if it is extended warranty work nobody likes to take the problem for the simple fact they get paid by the job not the hour and especially if it's something that's electrical forget about it also make a note of the mileage and how much fuel or if you have the Life360 app it explains everything that was my saving Grace after nearly a month with constant communication the issue was corrected but not after having to speak with the service manager
Excessive amount of time for a scheduled warranty repair,5 months for part ... 1.5 weeks for appointment and 1 week without my vehicle
Someone needs to call because we were told it was fixed and it is not.
Staffing shortages have caused delays in routine repairs. Two weeks to repair, without ordering new parts.
Missed Xmas/w/children no loaner offered as promised. 3 service visits just this year.
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,674 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.