This profile has been claimed by the business owner or representative.
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
24314 FL-54, Lutz, FL, 33559, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Service Area Recommendation I would definitely give the Service Area a thumbs up! Tom was awesome and got my car in and out so quickly. Thank you, Tom.
Business response:
Thank you for your review!
Excellent customer service and right ont ime in the service Troy kept me appraised of service, was friendly and courteous displaying excellent customer service. And a part is on order. Hoping to hear back soon.
Business response:
Thank you for your review!
Truly attentive and willing to help I purchased a Chrysler Pacifica about 1 year ago. Generally happy with the car, however from day 1 we had an issue where the AC will start blowing warm air intermittently. I brought the car to 4 different dealerships that were never able to reproduce or I should say never really took the effort to reproduce. Finally at Ferman they kept my car over a weekend and identified the issue. They replaced the compressor under warranty and I haven't had the issue since. I must add that their lounge ... read more
Business response:
Thank you for your review!
Great Service on short notice. I had to travel across the state for a funeral and needed to have my Jeep checked out before the trip, Ferman was able to get me in and not only checked everything but found a recall and did the repair. The personnel were extremely friendly and the service was done in a very short time.
Business response:
Thank you for your review!
2014 Dodge Dart gear shift problem I was very happy with the fact I was a me to have my car towed at no expense since it was under 10 miles and also that I was able to get a loaner from the dealership which helped since I needed to continue with my daily routine and chores. My experience overall with the dealership was excellent. I am not happy that something broke on my car that seems like it should have lasted longer. I worry about my car having issues when it’s not that old and it not being covered under warranty! Plus re... read more
Business response:
Thank you for your review!
Great service from Troy! Troy was great! Very helpful and kept me updated. Most of the service advisors I’ve dealt with treat women like they don’t have a clue what they are talking about but, Troy treated me with great respect. He will be the only advisor I schedule with from now on!
Business response:
Thank you for your review!
Arranged to go in for recall and this place was exceptional. Troy was great in returning calls and forwarding e-mail. I arranged to drop it off the night before for a 9 am appt. and I got a call that it was done by that appt. time. I was so excited. Thanks again!
Business response:
Thank you for your review!
Troy was awesome! Troy was an excellent service advisor! Everything went perfect from beginning to end. No problems at all. Troy is a true asset to the company.
Business response:
Thank you for your review!
Treated like royalty. I have never been treat so well at any other dealership. Everything was explained. No hassles at check in. Was brought to an area that had great seating, coffee, etc. Even had an employee offering customers snacks while we waited. Took care of my service quickly and I was on my way. Top notch customer service.
Business response:
Thank you for your review!
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.9 star rating with 5,102 reviews.
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is open now. It will close at 8:00 p.m.