Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

ssolecki 

on DealerRater

7 years ago

Prompt service Getting ready to go on a long road trip when a malfunction symbol appeared on my dashboard. Went to the service department, explained I was about to head out on a road trip. Service took my Pacifica almost immediately, diagnosed the problem, and had me out of the service department in about one hour. Great experience. 

Drstorer 

on DealerRater

7 years ago

Great service All aspects of this appt was above and beyond expectations, thank you for being reliable and dependable, it was worth the extra drive past other dealerships to have you do this work. 

Ogman 

on DealerRater

7 years ago

36,00 mike check up Everyone was friendly and the work was done in a timely manner. I think the service department is great. I will continue to take my car there even though the warranty is over 

Mikecs30 

on DealerRater

7 years ago

Great service! Always have great service at Ferman. Bob Cooper’s Team is top notch and professional. I will recommend to my family and friends. Thank you. 

Lwrees72 

on DealerRater

7 years ago

Easy purchase Easy transaction. This is the fourth vehicle we have purchased from Ferman. They always take care of us, so we keep going back. Go see Mike and the Ferman team. Make sure to tell them Logan sent you! 

Amber Lamb 

on DealerRater

7 years ago

Long Wait but Awesome Customer Service It was a very long wait but they told me it would be from the get go because of the recall I was getting done. While I was waiting, I was approached by several employees asking if I needed anything. Very great customer service. Only thing I am a little skeptical about is whether or not they performed the 27 point inspection or not. It was not on my paperwork and when I asked I was given a beat around the bush answer. I want to say they did not as it looks like I may have an oil leak but... read more

Chutto2000 

on DealerRater

7 years ago

Ferman CJDR is absolute excellence in parts and service! Been doing the standard maintenance on my Wrangler JK since the day I bought it. However, my Wrangler recently passed 80K miles and I had been experiencing some unsettlingly new noises and issues in addition to those I was already familiar with - clear indications my Jeep was in need of some major service. I was reluctant to schedule an appointment, but so glad I did. I'm the kind of guy that if I'm going to have someone else service my vehicle, I want everything done ... read more

Davet3498 

on DealerRater

7 years ago

Outstanding and a pleasure to do business. My entire visit was exceptionally satisfying. John Wahnon was ready to answer any and all my questions. He insured that I saw the Jeep wanted and not one that the dealer wanted to get rid of. I would go a back again if the need arises. 

Charles Parkman 

on DealerRater

7 years ago

First Oil Change My appointment was scheduled for 3:30pm which is the last appointment time they schedule.. I was told there is a recall on my vehicle and they were not sure if the had the time or parts to complete it. One hour and thirty minutes later I was driving home with all work completed.