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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

4.9
  • Car Dealers
  • Lutz, FL

About this business

AutomotiveCar Dealers

Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more

Location details

24314 FL-54, Lutz, FL, 33559, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.95,115 reviews
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RCrash31's profile image
7 years ago

2012 Dodge Charger I recently purchased a 2017 Jeep Grand Cherokee overland and was very pleased with dealership sales and service. I decided to give them a chance with my wife's Charger R/T hemi I purchased from another dealership and had it exclusively serviced there. I met service advisor Troy who was great he listened to my complaints and had a tech go with me for a ride. I had braking problems,A/C problems and a very strange shaking. They fixed brakes (replaced tires,rotors, and pads),A/C and am currently trying to figu... read more

Business response:

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Trevor's profile image
7 years ago

Informative staff Very friendly helpful staff. I was in and out in a reasonable time. Everyone was great even the porter came up to check on me. 

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bigcockamamee's profile image
bigcockamamee 
7 years ago

took afew tries but the dealership fixed my problem They were diligent and kept me in the loop. Freakin awesome! Didn't think they could fix my truck but they perservered daddyoh! Yeah baby. A++ for very diligent effort. They also fixed my '03 C2500 HD for a drive ability issue. Again, not easy but these guys perservered. 

Business response:

Thank you for your review! 

Mark_LOL's profile image
7 years ago

Quality service. The Detail shop does an amazing job, They made my Jeep Grand Cherokee look brand new inside and out. I assume the service was completed, but no one ever really knows. My service at 60k miles was $900. Including the $150 towards the detailing. 

Business response:

Thank you for your review! 

Bob72's profile image
7 years ago

Warranty Not Honored Brought 09Challenger in for valve lifter Problem. Despite all major service and 50,000, 100,000 mile checkups and all recalls accomplished, lifetime power train warranty was not honored due to lack of specific checkup I was not aware of. I suspect that checkup requires a fee!!! In the end, I paid 3,300 for a repair that should have been under warranty. I found parts and labor fees to be a bit excessive as well. Tom, in the service department was outstanding. He has always been most helpful and, on this m... read more

Business response:

Thank you for your review! 

Richard Simonetti's profile image
Richard Simonetti 
7 years ago

Excellent Service Team I have been bringing my Jeep Grand Cherokee to Ferman Jeep in Lutz for servicing for almost 6 years. They are very professional and always to a great job. I highly recommend the Ferman team! 

Business response:

Thank you for your review! 

stack claire's profile image
stack claire 
7 years ago

I'm very happy with my new tires and the service. I saw that you have some new service staff that are more knowledgeable and care about the customer needs. Thank you also to Milo and Bob Cooper 

Business response:

Thank you for your review! 

Animal1437's profile image
Animal1437 
7 years ago

Jeep maintenance everything was done in a timely manner and the work to correct something was great! Tom was the best he helped me with everything. Excellent customer service Thank you. 

Business response:

Thank you for your review! 

Theresa Mejillones's profile image
Theresa Mejillones 
7 years ago

Wonderful customer service!! Tom was the best. He made sure that we were taken care of and he answered all our concerns related to our Jeep Wrangler. We had new tires replaced and could not be happier. 

Business response:

Thank you for your review! 

Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?

Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.9 star rating with 5,115 reviews. 

When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?

Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open at 11:00 a.m.