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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great service from Troy! Troy was great! Very helpful and kept me updated. Most of the service advisors I’ve dealt with treat women like they don’t have a clue what they are talking about but, Troy treated me with great respect. He will be the only advisor I schedule with from now on!
Business response:
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Arranged to go in for recall and this place was exceptional. Troy was great in returning calls and forwarding e-mail. I arranged to drop it off the night before for a 9 am appt. and I got a call that it was done by that appt. time. I was so excited. Thanks again!
Business response:
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Troy was awesome! Troy was an excellent service advisor! Everything went perfect from beginning to end. No problems at all. Troy is a true asset to the company.
Business response:
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Treated like royalty. I have never been treat so well at any other dealership. Everything was explained. No hassles at check in. Was brought to an area that had great seating, coffee, etc. Even had an employee offering customers snacks while we waited. Took care of my service quickly and I was on my way. Top notch customer service.
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They helped me out of a tough situtation I had an emergency with my window and they helped me out quickly. Even though I was an emergency, they were able to help me within a timely manner.
Business response:
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Service for Battery drain and Instrument cluster waking up. As always, our experience since we purchased this car with the service department has been excellent. The last visit involved problems that would drive even a seasoned technician nuts. Not overly complicated but the type that are very difficult to troubleshoot. I made my career as an engineer troubleshooting difficult issues in complex machines so I feel their pain. The battery drain issue was solved (Wiring harness rubbing some metal under the driver's seat). The I... read more
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Recall repair Car was ready when promised the recalled work along with a oil change service was performed as expected. Staff was professional and kept me informed
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Excellent Very nice salesperson, Kathy! She was excellent in helping me find the right truck! I would recommend her anytime, very good! Thanks very helpful and knowledgeable!
Business response:
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Service writer was great to my wif The service writer treated my wife very well she went out her way to say how big a help he was, it was a tough time for everyone during Erma but his attatude was nothing but great
Business response:
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Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.9 star rating with 5,115 reviews.
When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open at 11:00 a.m.