Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

Iris H 

on DealerRater

5 years ago

Very knowledgeable and helpful All employees seem happy and very friendly willing to help, explain and caring. Take great care of your automobile and make sure you are taken care of also. 

John 

on DealerRater

5 years ago

I am very happy with my new Ram truck! And I was attended by sales representative Domingo Hernandez. I recommend this Dealer Ferman in Lutz Fl 

Tania T 

on DealerRater

5 years ago

Thanks! I'm very happy with my purchased of a 2019 Dodge Challenger that I love :) I definitely recommend them, I will return for future business Thank you so much 

Barb H. 

on DealerRater

5 years ago

Always great service I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I highly recommend them. 

moeang1704 

on DealerRater

5 years ago

3 month check-up (oil,tires and multi-point inspection) I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the service is fast, clean and honest. Thank You. 

Eve C. 

on DealerRater

5 years ago

Mr. Wayne my personal Batman! :) Mr. Wayne truly saved my day. I can't thank him enough for the best customer service and most honest Dealer experience I have ever had. This whole dealership has a warm family welcoming atmosphere and they will continue to have my business/ recommendations in the futre! WOOHOO!! Great job guys!! 

RetailLink 

on DealerRater

5 years ago

Thank you, Ferman! Great job! This is the second vehicle I’ve purchased from this dealership. I’ve had nothing but a great experience in both cases. From the time we arrived to the time we drove off in our newly purchased vehicle was a very pleasant experience and a fair deal. We will happily come back again. 

Carl&Deb 

on DealerRater

5 years ago

Service vs Sales Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" We waited almost six hours for the paperwork to be done, from before 3PM to almost 9 PM. I mentioned to the sales manager that we could use something to eat and he ignored us, just said they were short handed and we would have to wait. If we had to do it again we'd walk out and Ferman could have kept their 50,000 dollar van. 

cmj6123 

on DealerRater

5 years ago

Great Service Manager I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that was having an issue we believed should be covered under the warranty. We were hearing a creaking noise in the under carriage frequently. The vehicle was first serviced in Feb. 2019 but the tech could not hear the noise. In October 2019 we returned the vehicle back to the dealership because the noise was much more noticeable. After discussing the issue with A... read more