Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

Rick 

on DealerRater

5 years ago

They really do a great job.. Really impressed, they were prompt, provided regular status updates, comfortable and waiting area, professional and courteous staff. Really pleasantly surprised and impressed with the service dept. 

Greg69 

on DealerRater

5 years ago

Am recall Scheduling was super simple and they did the service much quicker than I expected.it was done within 2hrs. They let me know as soon as it was done 

empriser 

on DealerRater

5 years ago

Brian Guest is the Best Our Jeep Grand Cherokee has been a very reliable vehicle but Brian Guest is even more so! We have found Brian to be highly professional and responsive to customer concerns. He easily translates technical mechanical details into easy to understand and accurate statements. Brian manages costs fairly and transparently and as cost conscious customers we truly appreciate that. He knows that customers do not look forward to car repairs but Brian makes it as pleasant and professional as possible and his sens... read more

Erin 

on DealerRater

5 years ago

So helpful and thorough The guys where so helpful and kind. Very patient with me . They where so on top of finding the issue. I can in explained the issue. They handled it all and took the stress away from me. I was dealing with my dad passing and they completely handled it all , gave me a car, and simply cared 

Fareed 

on DealerRater

5 years ago

No stress oil change I had a appointment and Brenda got me in and out before I knew I was very please with the service and timely manner it was done 

FnJSkinner 

on DealerRater

5 years ago

Great Dealing Kathy was great, we were contacted promptly after submitting the online quote request. Told her the RAM 1500 we were interested in, and she provided additional 1500's in the same price ranges with a variety of considerable options. The sales and finance experiences provided were A+ and we would gladly purchase/lease and recommend Ferman in Lutz, FL to our friends and family. 

astyron 

on DealerRater

5 years ago

accomodating I had to go out of town unexpectedly and they were able to get my car in and serviced very quickly and efficiently. good service. 

Marco V 

on DealerRater

5 years ago

Excellent sales staff..Mike and Kathy Since moving to Florida, I have found it difficult to find a dealer that is helpful and transparent. I contacted their internet sales person Kathy Meyers to inquire about a Dodge Challenger I saw on line. Her response was immediate and pleasant. I decided to make the hours drive to see and meet Kathy and her sales manager Mike Patrikis. I was not able to bring my trade that day, but Kathy did show me the car, gave me a price and offered a test drive. I declined the test drive not being s... read more

Dave Marine4ever 

on DealerRater

5 years ago

Routine service At a regularly scheduled maintenance service the technician found a misfiring of the #4 cylinder on my 2015 Chrysler Town and Country minivan. The problem was corrected under warranty and I was on my way again after e few days in the shop. Kevin the service representative kept me abreast of the situation and was very helpful throughout the repair. The service I received was not extraordinary, it was what I have grown to expect from this dealership. Great place to buy a vehicle and keep it maintained. David K.