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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 8:00 p.m. | |
| Wed | 08:30 a.m. to 8:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 8:00 p.m. | |
| Sat | 08:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Exceptional Customer Service Every time I come to this dealership I am always greeted with a smile and asked how I can be better served. I just recently switched the title on my car and needed help understanding what benefits would be transferred and what wouldn't be as well as being informed if I'd be receiving any refund. Scott and Tracy went completely out of their way, as they always do, to explain to me what was still being covered and even managed to get me a refund for services that were no longer going to be provided... read more
Excellent customer service I just wanted to talk about two individuals that have made a huge difference and went above and beyond their duty. First, I bought my car through Jim Zabel who made me fell so comfortable through the whole car buying experience. I wasn't sure what kind of car I wanted and he showed me the cherokee which is now my favorite car! and explained the whole process with the finances making my experience so much easier. The next individual I want to mention is Jamie Ward. I came into the dealership for a r... read more
Excellent Service Experience First service oil change and tire rotate and balance on my 2015 Ram 1500 was a breeze! They even noticed some bird droppings on my hood and washed the entire truck! They are AWESOME! Thanks Scott Poth and Jamie Kissinger for the excellent service experience! Paul Arrington
Tracy B sales Ferman chrysler Our sales person was very helpful and went above and beyond their duty. My fiance and I got the car we wanted and it was the easiest purchase we have made. Excellent experience!!!!
Excellent Sales an Service I purchased a new 2015 Ram 1500 from Ferman Chrysler Jeep Dodge of New Port Richey. My car buying experience was very easy and stress-free! My salesman, Roy, was very knowledgeable and helpful. He explained all the features and we quickly agreed on a fair price. There was no "haggling" back and forth or sales gimmicks. The Business Manager, Scott had all the paperwork ready to sign and there were no nasty surprises. The numbers were exactly as agreed to previously! I highly recommend buying your ne... read more
A Big Surprise A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I took my town and country in because it had an electronic ignition key problem. The man told me it would be a $100 to determine the problem. When I went to pay for the work, I received a big surprise. They told me the part was under recall, and they had fixed the problem. They provided me with 2 new keys, and didn't charge me anything. It is comforting to know tha... read more
Best buying experience I have ever had I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appointment to place our order I saw a commercial for "America's Import", got online and thought the Chrysler 200 might be a better option. The next morning My wife reviewed the Chrysler web-site and decided to "just go look". The staff at the dealership went out of their way to accommodate our requests and allowed us to experience all of the opt... read more
Good service department bad product. Good service. I was originally very upset about my 2013 Jeep Grand Cherokee having to be taken in for a check engine light 4 times in 2 months, and 11 times in 3 years for other various issues including 3 factory recalls, but after speaking with Mike in person I feel they do understand my frustration and are working hard to make it right. I'm still not happy with the Jeep product and would not recommend the car itself but my opinion of the Ferman service department has changed.
Business response:
We are glad to hear that we have been able to change your opinion on the service we deliver. We are the consumer’s face for Jeep and strive hard to keep everyone feeling comfortable in their Jeep! Thank you for the feedback, we value it, as we continue to learn every day.
Best experience! We went in looking for a specific type of car, Jeanette showed us the cars and when my daughter wasn't finding exactly what a she wanted Dave from finance helped her get what she wanted with the down payment she was able to spend and the payments she could afford. Together Jeanette and Tracy made sure we had our documents needed to complete the purchase as well as making sure my 11 year old was comfortable waiting for us providing snacks and a game system in the waiting room and last as he was definitely imp... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.9 star rating with 7,573 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 5:00 p.m.