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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent Sales an Service I purchased a new 2015 Ram 1500 from Ferman Chrysler Jeep Dodge of New Port Richey. My car buying experience was very easy and stress-free! My salesman, Roy, was very knowledgeable and helpful. He explained all the features and we quickly agreed on a fair price. There was no "haggling" back and forth or sales gimmicks. The Business Manager, Scott had all the paperwork ready to sign and there were no nasty surprises. The numbers were exactly as agreed to previously! I highly recommend buying your ne... read more
A Big Surprise A few years ago I was in a competitor's dealership and watched the service department man talk a man into $600 worth of work he did not need. Today I took my town and country in because it had an electronic ignition key problem. The man told me it would be a $100 to determine the problem. When I went to pay for the work, I received a big surprise. They told me the part was under recall, and they had fixed the problem. They provided me with 2 new keys, and didn't charge me anything. It is comforting to know tha... read more
Best buying experience I have ever had I have purchased countless cars and without a doubt this one was the best. My wife had decided to buy a Subaru Legacy and the night before our appointment to place our order I saw a commercial for "America's Import", got online and thought the Chrysler 200 might be a better option. The next morning My wife reviewed the Chrysler web-site and decided to "just go look". The staff at the dealership went out of their way to accommodate our requests and allowed us to experience all of the opt... read more
Good service department bad product. Good service. I was originally very upset about my 2013 Jeep Grand Cherokee having to be taken in for a check engine light 4 times in 2 months, and 11 times in 3 years for other various issues including 3 factory recalls, but after speaking with Mike in person I feel they do understand my frustration and are working hard to make it right. I'm still not happy with the Jeep product and would not recommend the car itself but my opinion of the Ferman service department has changed.
Business response:
We are glad to hear that we have been able to change your opinion on the service we deliver. We are the consumer’s face for Jeep and strive hard to keep everyone feeling comfortable in their Jeep! Thank you for the feedback, we value it, as we continue to learn every day.
Best experience! We went in looking for a specific type of car, Jeanette showed us the cars and when my daughter wasn't finding exactly what a she wanted Dave from finance helped her get what she wanted with the down payment she was able to spend and the payments she could afford. Together Jeanette and Tracy made sure we had our documents needed to complete the purchase as well as making sure my 11 year old was comfortable waiting for us providing snacks and a game system in the waiting room and last as he was definitely imp... read more
Way to go, guys! Chris Muniz was great and Scott Poth, the Sales Manager made our buying experience quick, honest and very awesome. I'd recommend this dealer to anyone looking to buy an autombile without any of the unnecessary B.S. that you normally expect. Very straightforward guys!
Excellent Service We bought a used car from Tracy she was both knowledgeable and professional. We will be back to see her when we need a car again
They will work hard for you. Thank you, Heather for going above and beyond for us! We really appreciate everything, the Truck looks awesome. We are very pleased with our purchase.
Ferman has been working hard to put together a great deal for us. Their general manager is pleasant to deal with and hopefully very soon we can move forward on our purchase Our particular vehicle is on order and we'd look forward to it coming in Thanks again for stepping up and taking care of our needs
Business response:
My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We did honor True Car pricing. The vehicle was built was a $23390 MSRP. However it did not account for $995 transportation. True Car discount was $857 on this o... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,759 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.