Ferman Chrysler Jeep Dodge Ram of New Port Richey

rick53300 

on DealerRater

5 years ago

Quickie....in and out Greeted upon arrival.....directed to the coffee and donuts.....botta boom....out the door. Steve Brawer is a very efficient service advisor and has always performed his job well. 

Adamde25 

on DealerRater

5 years ago

Great service I definitely recommend this dealership to anyone looking for a new vehicle or getting their current vehicle serviced. I’ll defi keep coming back 

Ianw 

on DealerRater

5 years ago

Excellent Dealership Excellent Customer Service and friendly staff. I'm hesitant about trade ins and dealerships but I truly believe I got a great deal on the vehicle I purchased and the truck I exchanged it for. The staff was friendly and went above and beyond what was expected, even after the sale. The sales consultant Oleg Mitu even helped detail the truck so I could hit the road a little quicker. Overall extremely satisfied. 

JesH2013 

on DealerRater

5 years ago

Easiest car buying experience, EVER! Matt was terrific. Showed us all the models we asked about. Answered all of our questions. Took a couple test drives and drove home in the jeep I wanted. All the staff there were friendly and accommodating. Quick and easy process. I would definitely recommend them. 

pinupstrip 

on DealerRater

5 years ago

Fun fast and efficient Ferman did absolutely everything right. Ray Haas was great to work with and made the experience fun and easy. Loved everything from the test ride to the donuts. 

Ts Rage 

on DealerRater

5 years ago

Honest, efficient and sell a quality product. Roy Faulkner was my Sales Contact. He is a laid back guy and it works. No pressure, just very helpful and knowledgeable. The entire staff was very courteous and this was by far, my most enjoyable car buying experience. After all my research of top tier trucks, Their is no question, RAM makes the best quality truck on the market. 

stevewestfall28 

on DealerRater

5 years ago

Recalls, oil change and tire rotation Called to schedule recall repair before Thanksgiving was told will receive call when parts came in. When I didn't get a call after a couple weeks I called to xx on status it took 3 calls to get connected. The lady apologized for that then scheduled the service, she told me if I asked when I come in they would wash and vacuume my truck. How ever when I picked up the truck it was neither vacuumed or washed. It was a rainy day so I understand why it wasn't washed. They did service and repai... read more

Frank A. Sola 

on DealerRater

5 years ago

Follow through is Great! I started with a simple o change that led to an oil leak. The reason is due to improper design I f the seal on a MOPAR oil filter. The dealer stood by me to solve the problem by getting a properly designed filter and replaced all synthetic oil. That followed with a faulty access panel to the oil filter and they ordered a replacement door and installed it at no charge. I didn't appreciate 3 trips for a simple oil change but Jason made sure management stood by their commitment to resolve all issues. 

Megacabman 

on DealerRater

5 years ago

It was amazing I put a request on line about a truck on the lot and with in 15 mins I got a call from the internet sales team and 5 mins later the sales manager (Chance)called me back to introduce himself and to tell me he will help to get me in a truck of my liking the following day I pulled into the dealership with my girlfriend to look at the truck and the sales lady (Tracy)was standing at the door waiting for me and made us feel as if we were at home we went over the truck and options as they appraised my current truck f... read more