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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 8:00 p.m. | |
| Wed | 08:30 a.m. to 8:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 8:00 p.m. | |
| Sat | 08:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellence in Service Communication with service team during all phases of repair was excellent! I always felt up to date and included in the service process. It’s always a pleasure working with Jamie when getting my car serviced.
Business response:
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Above and beyond! Took my Ram 2500 in for recalls (2) as well as a heater core issue. I had an extended warranty on the truck & the warranty center said the core wasn’t covered. Steve took the time to explain the issue to the warranty company and the repair was in fact covered. Thanks Steve for all of your help !!
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Fabulous service Steve was absolutely wonderful to work with and provided me updates on my car as needed. My car was fixed much quicker than expected which was a great surprise! When I picked up my car Steve greeted me with a smile and reviewed everything that was done to my car and made sure that all of my questions were addressed. I was pleasantly surprised to see that my car was very clean and looking beautiful! Thank you Steve, you’re amazing and I will be referring all of my friends and family to you and Feeman!
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lack of attention by techs Service Techs failed to reset computer after oil change the last 2 times, have had to return. Steve is awesome but techs do not complete job.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
It was a pleasant experience and we left happy! Everyone was friendly and willing to help without pressuring. Didn't have to stay all day to get things finalized. There were no unexpected surprises in the finance.
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Love Dodge Very pleased with my experiences at Dodge. Just traded in a 2012 Charger for a 2019 Charger, that's how much I love this car. So I have been dealing with this dealership for 7 years and always bring my car here for service as I want Dodge professionals working on my car. I was overwhelmed with buying a new car again and should have asked Eric more questions when it came to optional packages as I somehow agreed to way more than I thought!! He did patiently review everything with me when I called.
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Friendly & Professional I am always pleased when I bring my Dodge Journey in for service. They keep me informed of what they find & always listen to what I have to say. This service was not planned for but they squeezed me in & got me back on the road as soon as they could. Edward is very friendly & professional.
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Service Issues Still have noise when pressing on gas pedal. They say it is normal. Still have moisture collecting in tail lights. Want a fix to both.
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Awesome Finished in timely manner. Becky kept her word and was very friendly. She needs a raise. Thank you all for a great experience. Happy holidays to all are Ferman.
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Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.9 star rating with 7,632 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 8:30 a.m.