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Ferman Buick GMC – Wesley Chapel
- Car Dealers
- Tampa, FL
About this business
Ferman Buick-GMC Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service experience by treat... read more
Location details
24252 FL-54, Tampa, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Overall happy with service " Happy with service. Car looks great. Timeline to fix was accurate. Cost was fair. Better customer service/communication is needed. Was told could get a shuttle home when dropped off car. Was asked To call the day of an hour in advance to set up. Did that. Then told shuttled won’t get called till I arrive. Then waited over 50 min when I was told it would be 30. Finally had to find my own way home.
Business response:
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
"Caring custormer service" I gave the highest rating according to dealerships/salesman/& ability to perform their Duty with care and get the job done and very entertaining with good refreshment drinks while you wait. And most of all patient in choosing what's best for you.
Business response:
Thank you for your review!
"Our Sales rep Terry did an outstanding job! " It was Truly a magnificent experience thanks to Terry in you used car Dept! From first call to close! A sincere Thankyou for Great Deal! Great price! Great Car! Perfect nothing could possibly of been better! Thank you again Terry you are a man of character & honesty! We had complete trust every step of the process!
"Transmission issue" Steve was very helpful. I advised the GM setvice issue identification number and they were able to reprogram my torgue module and have my car back to me within just a few hours.
"Five star" Fast and friendly Keep you in the know Daily status up dates Rental cars on property The new building is easy to find and very clean.
Business response:
Thank you for your review!
"Easy and professional" I was in an accident. Geico sent me to Ferman Collision. The facility was spotless. The coffee was awesome. I was able to turn in my car get a rental in about 30 min Max! I returned a few days later and again same precision. My cars repair was finished. One small detail was missed. I brought it to the teams attention and it was corrected in minutes. I was really pleased with my experience.
Business response:
Thank you for your review!
"Service" Very good and friendly. He is very knowledgeable. I will definitely recommend my friends and family to come at your place.? Great job. Thank you
"A little long, but I was please with the service " No thanks u have a great day love you,and see guys soon I enjoy the dealership and all the wonderful people who work there, until next time thanks for the love.
Business response:
We look forward to serving you in the future!
"Efficient " The service department did the warranty work necessary to keep her car on the road and safe. They price matched the other work necessary too.
Business response:
Thanks for your review!
Frequently asked questions about Ferman Buick GMC – Wesley Chapel
How is Ferman Buick GMC – Wesley Chapel rated?
Ferman Buick GMC – Wesley Chapel has a 4.9 star rating with 1,857 reviews.
When is Ferman Buick GMC – Wesley Chapel open?
Ferman Buick GMC – Wesley Chapel is closed now. It will open at 8:30 a.m.