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Ferman Buick GMC – Wesley Chapel
- Car Dealers
- Tampa, FL
About this business
Ferman Buick-GMC Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service experience by treat... read more
Location details
24252 FL-54, Tampa, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Top marks." As always first class service friendly and efficient. The only dealership that I trust and feel confident in recommending. Clean and well mentioned premises a good indication of the high standard they work to upkeep.
Business response:
Thank you for your review!
"Excellent service" Very fast service and good customer service. Definitely will go back if needed. Contact was easy and fave updates on the work progress. Alliances they have work perfectly
Business response:
Thank you for your review!
"Lease new Buick" Tony and Luke made the car buying experience so easy. I felt as if they took care of me like they would their own family. Tony helped me find a perfect car for my family. I have no doubt they helped me get the best deal in town as well.
Business response:
Thank you for your review!
"Everyone was very courteous and efficient. " I had no trouble at all from the time I brought the car in to picking it up 2 days later. Everyone was courteous and helpful. The work on the car was perfect and done in a short period of time. It was nice to be able to pick up the rental car there and drop it off there too.
Business response:
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"My new Denali " It was truly a pleasure to do business with the Ferman group from the time I entered the dealership . First time doing business with them but not the last time thanks to the Ferman group love my new truck
Business response:
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"Good service" Took our enclave in for its regular service, had our AC checked out. Service was prompt and Steve was great to work with. Have always had good service
Business response:
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"Service" The service was fast and reasonably priced. I will be back for future service on my vehicle. Please continue to send out coupons which makes the pricing even more affordable.
Business response:
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"Thank you " I appreciate the accommodation to help speed things up as I was a distance from the dealer. Quick response via texts which was my preferred method of communication.
Business response:
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"Third Visit " Typically deal with Troy. He was out. Ty handled my issue. He was very condescending and vague. When I had my service in July it was discovered that a replacement part was needed for my infotainment system. Apparently this part was ordered and I was never notified that it had come in. It was sent back. Ty stated to me “I know they sent you a post card cause they always do, did you not call to check on the part. You know it’s your responsibility to do so “
Business response:
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Frequently asked questions about Ferman Buick GMC – Wesley Chapel
How is Ferman Buick GMC – Wesley Chapel rated?
Ferman Buick GMC – Wesley Chapel has a 4.9 star rating with 1,857 reviews.
When is Ferman Buick GMC – Wesley Chapel open?
Ferman Buick GMC – Wesley Chapel is closed now. It will open at 8:30 a.m.