Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

Clay in Fl 

on DealerRater

4 years ago

Best sales experience of my life (so far) So I have purchased 22 cars so far in my life. This new Dodge Ram 1500 sales experience from Ferman was truly exceptional. Great price in the exceptional range. No high pressure at all. Solid fair market trade valuation, but the kicker was the most amazing story I have heard of in my car buying experience. I needed a better tow vehicle for my new RV. Dodge says no towing for the first 500 miles, and I had camping reservations the next week. Ferman gave me a loaner truck, AT NO CHARGE... read more

Bob 

on DealerRater

4 years ago

Awesome service department no stress at all. When I left I received a text message that if I needed anything to let them know Well I did have a question and It was answered quickly 

Afos 

on DealerRater

4 years ago

My wife and I drove to Wesley Chapel to see where some dealers were located. We happened to spot one of the vehicles we had been looking at online. We pulled into the Ferman lot and later that day drove out with a new truck. Everyone we met at the dealer was very nice and they answered all our questions. We were totally pleased with the services provided by Jason, Robert and Rocco. I also ordered step rails so my wife, who has major health issues, could more easily enter the cab. Rocco assisted us two days later to insure ev... read more

Jimmck 

on DealerRater

4 years ago

Quick service I was in for an oil change and expected it to take the usual hour or so. I was pleasantly surprised when the service advisor came and got me after 35 minutes and said everything was ready. They even took care of replacing my key fob battery which was nearly dead AS A COURTESY. That's what I call service! 

JOSE_MELCHOR_ROMERO 

on DealerRater

4 years ago

Excellent Service I brought my car in for routine service and the staff was very professional. Kevin my consultant was great in helping me get my car arranged for service. 

Major 

on DealerRater

4 years ago

Shopping was a pleasure The dealership had more than ample vehicles to choose from and the one I picked seemed as if I ordered it. My sale rep (Metin Cihaner) was very professional and knowledgeable, yet very friendly and personable. We felt at ease and respected by everyone there. Joe and Kathy Isgro 

LouAnne 

on DealerRater

4 years ago

Excellent Service Had an issue with the stability control light on my vehicle coming on intermittently and in calling Bill Clement found him to be knowledgeable and great in getting the issue resolved quickly. I had taken my vehicle into another Jeep dealership two different times for a noise that occurred fairly often when making a hard left turn and neither time was it taken seriously. It also was taken care of by the service department in my first attempt at addressing the issue with Ferman’s service department. Appreciat... read more

cviolet1 

on DealerRater

4 years ago

Great experience I expected to be at dealership for four hours and it was half that .Mr Alvarez was quick and efficient and answered all my questions.He even got be a better deal when he learned that I was a Vietnam Veteran.The car was exactly what I was looking for ,at a price I was comfortable with and I was not pressured to add on extra items that I did not want such as extended warranty.I would highly recommend this dealership and Miquel Alveraz .Lorrenzo was also very easy to deal with. 

lrapaa 

on DealerRater

4 years ago

It was great Kevin is very knowledgeable. Exceptional service and great deal. We pass other dealership just to come to Ferman and have our work done. Its worth the drive