Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

J Scott 

on DealerRater

7 years ago

Great sales experience Thanks to Sheryl Falco an Brian Olsen for a great sales experience. They found just the right vehicle for me and my list of required features. Brian and Ferman were highly recommended to me. Working with Sheryl was an extra bonus. 

oldhippie 

on DealerRater

7 years ago

Service on Chrysler 300C As always, the service experience here has been excellent. Brian Guest in Service has always been great to work with. I would go no where else. 

Bills,Gary56 

on DealerRater

7 years ago

Great Salseman!!! Terrible Finance Manager The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financial manager likes to take it upon himself to search your credit ever when you come in with pre approved financing. He pressured you to take his financial institution. 

Harryhea 

on DealerRater

7 years ago

Great Service Stopped by with a problem with my new 2017 Picifica which I purchased in Maryland. The folks in the service department jumped right on the problem and in no time informed me of the solution. A new switch which they had to order. They transported me and my wife back to our Florida home and told us they would have the part the next day. Shot story they received the part and the seat stow problem was repaired per the time frame we were told. This is my place from now on when we return to our Florida home. 

Gregory Kornacki 

on DealerRater

7 years ago

You can count on Ferman to do the job right! 2006 Jeep flat bedded to Ferman for a no-start. Battery replaced. replaced upper brake light housing that was bad. I purchased the Jeep Commander new at Ferman located on Rt 19. After we moved we always have our vehicle serviced at Ferman on Rt 54 which is closer to Land O Lakes where we live. My wife and I have never had a problem with Ferman service or employees at any time. Greg & Marilyn Kornacki 

Bob C 

on DealerRater

7 years ago

Great job! I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. They didn't meet the prices, they beat them and saved me enough that I could afford to have some other work done I had been putting off. The service team was great, and took great care of me. I will happily recommend them. Bob C. 

Amanda 

on DealerRater

7 years ago

Thanks Kevin Manning and Lorenzo Hubbard!!!😃 Great online inventory of vehicles which led me to a scheduled appointment to see the vehicle in person without any high pressure sales tactics. Quite frankly, I can't stand buying a car, so I was not looking forward to the experience as I've had in years past. I didn't have the time for it. I was on my way to a conference in Orlando and had only time for one appointment without delays. I knew what we wanted and didn't want to see any other options. Kevin had the vehicle ready cu... read more

flipdingem 

on DealerRater

7 years ago

Always a great experince with Ferman Whether I am buying a new car for my family or receiving service on one of our existing autos, the experience is always first class ... i.e., Ferman associates are joyful, responsive, talented, competent, and focused, which makes for an extraordinary customer experience. 

Bubbles 

on DealerRater

7 years ago

"Exceptional Customer Experience" I have been coming to Ferman since " 1997 " and have purchased several vehicle and always have them serviced at Ferman and I have refused to go elsewhere, knowing that I would not be given the same type of customer service experience, words are not enough to truly express my thanks especially to the "Yellow Team" managers and service advisors, greatly appreciated, thank you ........