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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
An unfortunate situation turned around! We had been looking for a 2018 Dodge Durango with specific options in a certain price range for 3 months and were looking at having to order one from the factory which could have taken up to 10 weeks. Coming back from my son's graduation at Ft. Benning GA, we were 20 miles from home when our cars air-conditioner quit working and the motor developed an internal noise and loss of compression. Arriving home I started searching for a Durango, beginning to feel I was not going to find what ... read more
Business response:
We look forward to serving you in the future, Clayton!
Jason Louge works with you I have been totally disappointed in the past and refrained from coming back. I felt I did not get the service I wanted. Now, Jason Louge seemed to go out of his way to give me the service i expect and has said he will work with me on the things that I had issues with in the past! THE LADY THAT SCHEDULES SERVICE NEEDS TO TELL PEOPLE THAT ARE LEAVING THEIR CAR FOR DROP OFF WHAT TIME THE GATE CLOSES. I MADE A TRIP FOR NOTHING ONE NIGHT, IT WAS CLOSED, HAD TO RESCHEDULE! PLUS SOMEONE HAS TO PICK ME UP ... read more
Business response:
Jane, We are sorry to hear you had a less than amazing experience in our service department. Please contact Mike Hughes our Service Director directly at 737-847-5555 Ext. 1150. We would like to have the opportunity to make this up to you.
Excellent and professional service I had an appointment at 9:30 a.m. and the Service Tech Steve took my vehicle in right on time. He was courteous and professional and told me I was entitled to free tire rotation which I was not aware of. He directed me to the customer lounge where I waited in comfort while having a coffee and doughnut. Within 35 minutes Steve came and got me and had me sign the work sheet and I was on my way. Very fast service and very professional and caring staff.
Business response:
Thank you for your review, John!
Easy no pressure experience After two days of car shopping I came into Ferman New Port Richey and was introduced to Tarek Kassem. From the first moment he put me at ease. He was personable, knowledgeable and wasn't pushy or overbearing. He answered all my questions and really seemed to want to know what I was looking for and never tried to upsell me. The entire staff that I dealt with (Eric Dugas and Joseph Payne) were great but the sales person is the face of the dealership and for me Tarek is the best. I will certainly tel... read more
Business response:
Thanks for your review!
Fantastic service and price Our salesman was awesome! He helped us select a Jeep in our price range He was knowledgeable about the vehicle. The paperwork process went very smoothly.
Business response:
Thank you for your review!
Return happy customer Had another great experience and love my Jeep Cherokee. Thanks to Oleg and Robert Packer, whom we’ve known for years and several purchases! highly recommended
Business response:
We look forward to serving you in the future!
Buying a Jeep Joseph did a great job in reminding me of what was important to me with the purchase of my new Jeep. He was very knowledgeable and his consultative approach really made me feel that he was working for me and not just selling me a car. He has consistently followed up to ensure my satisfaction and continued enjoyment with the vehicle!
Business response:
Thanks for your review!
Fantastic The first visit i walked in and just wanted information about Jeeps in general. Joseph spent at least an hour of his time walking me around the lot and explains all the details. There were a lot of details because I came in knowing nothing. He was patient and informative. My wife and i came back the next day for a test drive and fell in love. We had a very tight budget, Joseph and Robert were able to keep us in the budget and we walked out that day in my dream jeep. From the moment i walked in to the moment i left ... read more
Business response:
Thank you for your review. We look forward to serving you in the future, Maggie!
Got just what I wanted. Had a great buying experience here at Ferman. Would recommend them to anyone. I was looking for a specific car in a specific color in a very specific price range. They got me what I asked for. My only complaint and reason for not giving 5 stars is that I was promised a $50 gift card for my visit to their showroom that I asked about twice and never received.
Business response:
Thank you for your review, Buffy. If you would like to discuss this further please contact Heather Bousquet with guest relations at 727-847-5555 XT 1135.
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,752 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 9:00 a.m.