Ferman Chrysler Jeep Dodge Ram of New Port Richey

Roghorrorfreak 

on DealerRater

5 years ago

Scheduled maintenance Hello, I had my first scheduled maintenance on my car done. Everyone was very nice, and the waiting area was clean. They finished my car in two hours with the routine maintenance. I did ask for my splash guard which was missing a bolt, my steering wheel seems to Have a loose screw “drives me nuts it’s by where I put my hand and the plastic grabs it”. The splash guard was done but my steering wheel umm wasn’t done. So the steering wheel still drives me nuts. Hopefully they fix it next time. I also was no... read more

ana.k 

on DealerRater

5 years ago

Sry pleased with the purchase of my 2019 Jeep compass I contacted this dealer via internet. Shortly after, I had Dennis contact me to inquire about my preferences. He was knowledgeable about the car and all its details. I was very pleased with my purchase, with my salesman skills and with the dealership efforts to accommodate all my preferences. L 

Blueline123 

on DealerRater

5 years ago

Great customer service A++++++ I had Tarek as my salesman and happy I did. Tarek is very down to earth and has many decades of experience in the business. Tarek is not a fly by night businessman and actually cares for his customers. Tarek tries to educate his customers so they can make a smart decision on thier purchase. The whole time I spent with him there was no games. If you want to buy a used vehicle he is the man to talk to. I really wish more salesman had this guys principles. With that being said I am very happy to d... read more

adrioreglia 

on DealerRater

5 years ago

Excellent customer service! I had a great experience with service department . I'm very happy with Steve, he was very professional and efficient and helped me in everything all the time. 

Jscroppo 

on DealerRater

5 years ago

Great customer service Brandon was our salesman and I couldn’t have asked for a better one. He was very knowledgeable and one of the nicest guys you will meet. Not pushy at all. Our family is extremely happy with our new Chrysler Pacifica and I would definitely return here for another purchase in the future. 

dswinford 

on DealerRater

5 years ago

Oil Change and Warranty recalls The only problem I had was there was no sticker put on my windshield for when my next oil change is due. Everything else was exceptional service. 

lsss83 

on DealerRater

5 years ago

Satisfaction guaranteed. Car is an older model. Shifter needed replaced. Spare part had to be made. Took over 3 months, but Jamie in Parts stayed on the ordering people. Shifter is now in and I received an oil change for my inconvenience. 

milly.macdonald 

on DealerRater

5 years ago

Amazing I am so glad and thankful for the amazing customer service that I had recently received. I am always satisfied with my visit at the dealership. Steve had provided me with great support and customer service yet again. I was about to take my jeep on a trip when I had came across a bump in the road that had ruined my plans on taking my jeep. I had my car dropped off to the dealership and steve had tooking care of vehicle while I was gone. He's a great asset to your company. Its guys like him, that helps makes your busin... read more

Darlene 

on DealerRater

5 years ago

Pampered ! Great to be pampered & treated like a highly valued customer. Will continue to return for service and vehicle purchases. Love the free oil changes after purchasing a new vehicle.