Ferman Chrysler Jeep Dodge Ram of New Port Richey

mdm68123 

on DealerRater

5 years ago

Service/Repair Multiple Issues Everytime I visit the service department for service or repair, Becky, my service advisor, takes excellent care of me. She is truly amazing! She gives me a detailed printout of what's wrong with my vehicle, explains what needs to be done and tells me how much it will be. She understands that I am very busy and have to have a vehicle to get to work and provides me with a loner car every time! She calls me and updates me on the progress of the repairs, time frame, and costs, so there are never an... read more

JASONBLAKE33624 

on DealerRater

5 years ago

Courteous fast and responsive The work that I had done was a recall item. The service department was able to get the truck in and out in a very timely fashion which is greatly appreciated. 

mxmom377 

on DealerRater

5 years ago

Becky was very helpful and was able to resolve the issues. Our issues were inspected and I was provided an action plan to have them taken care of in a timely manner. Becky was friendly and a pleasure to work with! 

girlonza 

on DealerRater

5 years ago

On Friday night about 10pm my dodge truck went south The water pump on the 2015 3500 went out south of Ocala Fl the tow truck driver was kind enough to tow us to Tarpon Springs about 100 miles. He gave me little hope of getting it fixed before Monday. I was put in touch with the dealership there and my experience was the best I ever had. Another tow truck dropped the truck to the dealership. Jamie got a new Jeep and told me to drive it and he would call me when it was done and in just a few hours the truck was back on the ro... read more

CCDEAR99 

on DealerRater

5 years ago

Good Customer Service Satisfied with the level of customer service here. Got updated on the progress and price of the service. There’s coffee and donuts in the waiting room and the facility and restrooms are clean. 

jsweet 

on DealerRater

5 years ago

Jeep Service Jeep service is very good, never had to go back for a "redo". Working with Jamie Kissinger has been great. I will continue to use Ferman New Port Richey 

jonrob24 

on DealerRater

5 years ago

Great Experience My buying experience was the best I have ever had. Tarek was working very hard to get me the deal I wanted and when he got it for me , Eric went to work and made the paperwork part a breeze. They both have a great people skills. I highly recommended Tarek and Eric, if you are thinking about buying a car. Job well done guys 😎 

breencarroll 

on DealerRater

5 years ago

Setting the Standards High My experience with Ferman Chrysler Jeep Dodge Ram was absolutely outstanding, thanks to Roy Faulkner. After seeing so many great reviews online (and much hesitation after having some poor experiences previously), I drove 1 hour out of my way just to meet with Roy. I’m thankful I did. He was incredibly attentive, understanding, and helpful throughout this process and he made it enjoyable and easy! I am now driving my DREAM CAR and it’s all because of how helpful Roy and his team were! They set the s... read more

CHARLES.CLARK1 

on DealerRater

5 years ago

Great experience, perfect day Enjoyable practice drive experience, knowledgeable staff and no hassle when selecting vehicle. Manny gives all options and goes over everything so a decision can be made with confidence.