Ferman Chrysler Jeep Dodge Ram of New Port Richey

DJACOBS58 

on DealerRater

5 years ago

Quick and painless Had a dead battery. The battery was replaced under warranty. The best part was the pleasant staff both in person and on the phone. Thank you. 

cassandra.allegre 

on DealerRater

5 years ago

Easy, comfortable The service department made checking in for my appointment very easy. The lounge is great. I was able to connect to WiFi and work while I waited. Lounge and bathrooms were very clean. 

Jay Bea 

on DealerRater

5 years ago

Great Service and great prices I always get my car serviced at Ferman Automotive they do a fantastic job every time I'm in. oil changed, tires aired up. Thanks Steve for another great trip to Ferman Automotive 

bchaisson 

on DealerRater

5 years ago

Problem Resolved Steve and Jamie are the go to guys in the Service Department. If there is an issue they are the ones who can resolve it. Thank you Steve for solving the problem! 

Chris G 

on DealerRater

5 years ago

No hassle transparent process Just purchased a 2019 Pacifica. Very pleased with the car buying experience. Tarek was very informative and helped make clear all the perspectives possible. I didn’t feel that I was pressured to buy. The financing process was also very quick and transparent. Everyone at the dealership was super friendly to me and my kids. I would buy another vehicle from them again. 

tschieler2 

on DealerRater

5 years ago

Great They did a fine job on my tire i will recommend them to everyone great place to do business thanks everyone new there jobs very professional 

Fbdelwingt 

on DealerRater

5 years ago

I have always been satisfied with the service on my car. Jason always takes care of my car above and beyond. I had a problem with software update on my radio, and it was taken care of quickly. I had an oil change, tire rotation and new wipers too. I always feel confident when I bring my car here for service. I bought my car here and hope to do so with my next vehicle. 

are1021 

on DealerRater

5 years ago

Service was done correctly no issues Terrible customer service though. Was told I was getting a regular oil change, but not until I get home I find out they gave me a synthetic oil change. I had to call to find out after the fact that they only give synthetic. When making appointment online I chose the option for a regular one also. They need to be more upfront beforehand. Seems like it's a scam and they wanna get more money out of you 

Red Ram 

on DealerRater

5 years ago

A little frustrated Brought in a certified pre owned Ram Big Horn that I had purchased a week prior. It has a transmission glitch. The techs could not replicate the problem and gave a reason that made no sense. Took it back the next day and had a tech ride with me cause I know the conditions necessary to make it happen. The tech witnessed the problem now I have an appointment next week for them to take another look. So right now I cannot make a true recommendation.