Ferman Chrysler Jeep Dodge Ram of New Port Richey

STICKLADY32 

on DealerRater

4 years ago

Above average communication from Jason. Problem fixed. No drama. The key is keeping the customer in the loop and managing expectations, and that means really listening and really informing the customer e 

luvxlk9 

on DealerRater

4 years ago

Can’t say enough good about our salesman, Mike Simila As well as his Manager. ( can’t remember his name). However their prep department is another story. There was a rodent nest built around the battery, spots all over the fenders, the 4 wheel drive ( upon instruction from dealership) had to be forced to shift the first time. But loving my new Wrangler!! 

ddesanto1 

on DealerRater

4 years ago

I found the dealership to be very accommodating, when things went late into the evening they let me take the vehicle home and come back the next day to complete the purchase. It was really a pleasant experience. 

Toyota Sal 

on DealerRater

4 years ago

I came in because my auxiliary battery was going bad. Courtney arranged for the mechanics to put a new one in and also set up a ride to get back to my house with Jose. It was repaired in a timely matter and is good as new again! A pleasure doing business with you! We also renewed our warranty with Scott Poth and he did a good job explaining everything to us. 

Red 

on DealerRater

4 years ago

Good Day, My new Jeep seemed to be idling a bit high. So Good Day, My new Jeep seemed to be idling a bit high. So they. checked everything. Did a systems check. After Jason my point person gave me clean report and refilled my windshield fluid. Everyone was polite and gracious. it makes a difference how you are treated. My Brother used to build cars at a Ford plant when I was growing up. I take cars and the treatment by a staff very seriously. Thank You Jason and Team. Best, Andrea Barnes Pristine Jeep Compass owner 

chino1216 

on DealerRater

4 years ago

As usual Steve was very professional and the service department did a very good job. My Pacifica was kicking and they installed 2 upgrades. Van operating good. 

Dodge911 

on DealerRater

4 years ago

Excellent Service. They had my car ready in no time. Very professional and willing to answer any questions. I definitely recommend this place. Thanks again Steve. 

Vonna.h 

on DealerRater

4 years ago

Courtney was very thorough with verbal and written communications and answered all my calls and texts promptly. She was courteous and provided excellent customer service. 

firespot77 

on DealerRater

4 years ago

Steve was professional as always . The vehicle service was complete prior to the time told to us. Jeep was ready as soon as we arrived to pick it up