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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Acknowledgment of clients arrival Overall services is good. Customer service person I was scheduled with ignored my presence. No greeting extended to me as a common courtesy. He saw me enter then continue continued looking at his computer. Customer service person next to him finished with his client, greeted me, I explained that I was who I was scheduled with. At this time I was acknowledged. A customer should no wait without being acknowledged and at least say ‘I will be with you shortly’.
Friendliness Did not take long for approval. It was a little long wait the following day to get steps and the computer program. The computer should’ve been program before.
Service experience I brought my Chrysler in for some routine maintenance. In case I did not have an appointment. Nevertheless, everything was done quickly and efficiently. I was able to move on to my next appointment ahead of schedule.
Very professional Brian was very helpful I was supposed to go there on Tuesday and I went there on Monday I got my appointments mixed up and he took me anyway
Great service Great job, friendly staff. Clean amenities. We Were in and out before the original estimated time of repairs. I would recommend the service department to friends and family.
I'm often difficult and they put up with me. They always put their heart and soul into doing a good job. I am not always easy to deal with and they put up with me. Since I have saved so much money on service buying an American car I have them always to a complete detail. My Grand Cherokee is 5 years old now and I still love it. It still runs perfectly and looks perfect. The employees of the service and parts department always do the best they can for their customers. They are all honest and will not give you any B. S. I have... read more
No appointment Came in no appointment car not running right got me in and out in 2 hours on a Saturday Kevin and Brian are great friends
From sales to service , The best there is. Cathy M.,Mike P, Milo, Kevin, Louis, are a great team I have been dealing with Mike P., at different locations, and purchased Chryslers and jeeps and a pacifica and a dodge Durango and have had great results from sales to service. Would not buy or have any car serviced but Ferman. Gene Fouch
Great service and nice people Great service. I will always come here for service from now on. Brenda was great. I just walked in with no appointment and they took my car right away for an oil change. Price was comparable with other places.
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.6 star rating with 6,013 reviews.
When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open tomorrow at 9:00 a.m.