Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

Lisa G 

on DealerRater

6 years ago

2nd time my jeep stopped working I had to have my jeep towed in twice in 4 months, I am not happy about that ! however Bob Cooper did a great job of making sure I received a loaner car and my car was fixed an cleaned up before they gave it back to me. 

dbonman 

on DealerRater

6 years ago

Excellent customer service Service was impeccable they keep you well informed of the progress of the service by phone and text. Catering to you every need snacks, donuts and coffee while you wait. 

PRINCESANDREAHENRY 

on DealerRater

6 years ago

Appointment for recall Anthony and every service member I encountered on my visit to Ferman Dodge Were amazing and very helpful. I'll definitely come back to get my vehicle serviced there ??? 

agent1030 

on DealerRater

6 years ago

Recall Service Great service in a professional manner. I took my car in for a recall, and even though it was service covered by warranty, they made every effort to get us out in a reasonable amount of time. Highly recommend. 

PTNALON 

on DealerRater

6 years ago

First impression Excellent first visit to this dealership. Was able to schedule appointment quickly and staff was very competent. My service advisor Anthony was professional and friendly as well. Will certainly return in future based on this experience. 

Sharon 

on DealerRater

6 years ago

Service on a recall Everyone was friendly from answering the phone to make an appointment, to my service rep in taking my car. My car was taken in with an expected 2 hour wait time. I was told this from the beginning. Brian was friendly and professional. He got my car in and out in 50 minutes! Record time! 

Jharnish 

on DealerRater

6 years ago

Years of Great Service Ferman Jeep Chrysler has been servicing our cars for 25 years. We’ve always received excellent service from efficient and positive people. Even after moving to Orlando, when my Jeep needed a major repair, we brought it to Ferman. 

ERIKSTOR0 

on DealerRater

6 years ago

Oil change and on board computer update. Brian fit me in, first class support. I came in without an appointment as a meeting that was scheduled was moved. I was pressed for time. Brian was able to get the computer upgraded and at the same time requested an oil change. Thank you Brian! 

ToesIntheSand 

on DealerRater

6 years ago

Great, honest Customer Service We were giving one of our old Jeeps to a Granddaughter, so were searching the internet for a used, 2 door, manual Wrangler. We came upon an ad for the new 2018 Wrangler JL at a price competitive to some of the used jeeps that we were looking at. And, the 23S package now includes many features that were options before. We called Ferman, and Sheryl Falco told us the details, and the bottom line costs. At this same time, we had Family fly in and stay, so we couldn't get over to the dealer right aw... read more