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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Service was good and pretty fast, but my only complaint is that the second time I went and they don’t offer to clean the car like most dealerships do. I don’t know if that’s only ferman Jeep lutz or whatever, but that’s my only complaint really.
Business response:
Thanks for your review, Nick!
2018 Ram 1500 Safety Recall I was notified by letter that there was a safety recall for my 2018 Ram 1500, so I scheduled an appointment right away with the Ferman in Lutz. When I arrived, I was greeted by service advisor Brian, who got me in and out in 30 minutes. I love fast service.
Business response:
Thank you, Randy!
Service is A1 I have been going to Ferman since I bought my Dodge Avenger in 2013 and have never had a problem with them or their service. I appreciate their expertise when I have questions and give me an honest analysis of whatever I may need done on my car. Everyone is helpful, courteous and the work is done expeditiously. Thanks guys - you are a great team!!
Business response:
Thanks for your review!
My first Jeep Wanted a Jeep, went in and found a group of people willing to teach and show me the Jeep I fell in love with! Thanks to the whole team
Business response:
Thank you for your review!
Always something My initial call was for an oil change, but had mechanical issues as well, got told they were too busy, so I got “written in.” Tom the person in charge was great, he was diligent and efficient handling my calls all day regarding my car, and keeping me in the know. I’m thankful the big issues were taken care of, but annoyed that the car wasn’t fully serviced. Now I have to find the time to drive an hour there and make plans to kill a Day ultimately all for an for an oil change, and tire rotation.
Business response:
Thank you for your review, Martinez!
Great service Anthony the service advisor provided great customer service and made sure I was always updated on my vehicle. He even provided a rental car at no charge so I could get around for the weekend, great service and my air works fantastic now.
Business response:
Thank you for your review, Shelby!
Outstanding service After visiting three dealerships on the east coast I drove 140 across the state to do business with Ferman due to their fair pricing on their vehicles and my trade in.
Business response:
Thank you for your review!
70000 Mile Service The scheduling, updates and service were all done professionally and efficiently. Explanations of the work done were clear and understandable. The vehicle was delivered clean and in good shape.
Business response:
Thanks for your review!
smooth and efficient My salesman Bobby Fioretti was excellent. He was personable and down to earth. Never once pushed or pressured me as I’ve experienced at other dealers but at the same time made recommendations and gave helpful advice. He is knowledgeable and efficient. I will say that I wanted a few add-ons such as step bars and spray liner and the dealer price is honestly ridiculous so I passed. However I did get a reasonable price so I won’t complain. Overall my experience was very good and as a team everyone works well... read more
Business response:
We look forward to serving you in the future!
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.9 star rating with 5,100 reviews.
When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is open now. It will close at 8:00 p.m.