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Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 8:00 p.m. | |
Tue | 08:30 a.m. to 8:00 p.m. | |
Wed | 08:30 a.m. to 8:00 p.m. | |
Thu | 08:30 a.m. to 8:00 p.m. | |
Fri | 08:30 a.m. to 8:00 p.m. | |
Sat | 08:30 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Awesome service advisor No matter what the problem is Steve Brawer goes above and beyond to fix any concerns. He always greets us by name with a smile.
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Great Employees I took my truck in for an code issue. Truck would not start but battery was checking ok. Since I was stranded, I just drove there once I got it started and told them to keep it until it could be resolved. The gentleman was very nice. I took the shuttle home and few hours later they called said it was a dead cell in the battery and that is why it should battery was good. They fixed it. Very nice dealership. I will be back.
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Recall When I called to schedule an appointment they were very friendly, helpful and answered all my questions. When I arrived to get my recall done everyone was professional and fixed my recall very quickly.
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Quick and smooth buying experience! This was my first time leasing a vehicle and I was surprised with how quick and easy it was. The employees were very kind and helpful.
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Excellence in Service Communication with service team during all phases of repair was excellent! I always felt up to date and included in the service process. It’s always a pleasure working with Jamie when getting my car serviced.
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Above and beyond! Took my Ram 2500 in for recalls (2) as well as a heater core issue. I had an extended warranty on the truck & the warranty center said the core wasn’t covered. Steve took the time to explain the issue to the warranty company and the repair was in fact covered. Thanks Steve for all of your help !!
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Fabulous service Steve was absolutely wonderful to work with and provided me updates on my car as needed. My car was fixed much quicker than expected which was a great surprise! When I picked up my car Steve greeted me with a smile and reviewed everything that was done to my car and made sure that all of my questions were addressed. I was pleasantly surprised to see that my car was very clean and looking beautiful! Thank you Steve, you’re amazing and I will be referring all of my friends and family to you and Feeman!
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lack of attention by techs Service Techs failed to reset computer after oil change the last 2 times, have had to return. Steve is awesome but techs do not complete job.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
It was a pleasant experience and we left happy! Everyone was friendly and willing to help without pressuring. Didn't have to stay all day to get things finalized. There were no unexpected surprises in the finance.
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Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.9 star rating with 7,719 reviews.
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 5:00 p.m.