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Ferman Buick GMC – Wesley Chapel
- Car Dealers
- Tampa, FL
About this business
Ferman Buick-GMC Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service experience by treat... read more
Location details
24252 FL-54, Tampa, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Excellent Service" Ty has always been great to work with. He keeps me updated on the status of my vehicle and answers all of my questions. He is also very helpful with any of my needs including shuttle service and/or loaners. I would highly recommend Ferman and Ty.
Business response:
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"Service Experience " Great service experience once again at Ferman. Both Warren and Troy treated me fairly and valued me as a loyal customer for Ferman. I will definitely be back.
Business response:
Thank you for your review!
"Excellent Customer Service" Matt in parts is great dude!! Friendly and very informative with parts for my Buick Encore!! Jason in Detail is outstanding and OCD like myself and trust him detailing any vehicle knowing nothing will get left missed in a detail order!! Troy is my Service Advisor and is a very busy man but, will take time from his hectic day to assist me with Service needs or Warranty issues I may have when I visit. Top Notch Service and great guy!! Warren went out of his way to assist Troy by approving an defect... read more
Business response:
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"excellent, courteous and professional service" Ty is my Service m Manager that works with me when I bring my car in. This is my second Terrain that I have brought in for Service to Ty and each time the level of Service is excellent! He is easy to talk with and makes sure everything is well taken care of. He explains things that you need to know about your vehicle and does a great job estimating the length of time the service will take. He and his team work well together ensuring the work is done properly. I know he cares fo... read more
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"Awesome experience " My advisor was the best I could ask for. He gave me all the details I needed to know and provided the best service I could ask for.
Business response:
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"5 stars" Great purchase experience on last two vehicles. Thanks Neil Mackey for your time and for providing exceptional service. Recommend this dealership and sales rep. Love my new car.
Business response:
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"The whole Ferman GMC team was awesome! " It was one of the best car buying experiences I have had in a long time. I visited a different GMC dealership prior to going to Ferman and the other place was not “welcoming”. Luke Miller was honest and provided me with excellent customer service. Also Ron Danielson made my new car buying process smooth and not pressuring. There were a few other Ferman employees I worked with and they all were very professional and kind.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
"Ferman GMC " I drive about thirty meself out of my way to go to Ferman GMC for service. The service advisor, Troy Ruthruff, is a great pleasure to work with, and having established this relationship, I don't intend to stop at any of the numerous repair facilities that I pass in route to Ferman.
Business response:
Thank you for your review!
"Great experience " Another Great experience. Would buy a car from Ferman over any other dealership. People were great, fair pricing and they didn’t waste our time.
Business response:
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Frequently asked questions about Ferman Buick GMC – Wesley Chapel
How is Ferman Buick GMC – Wesley Chapel rated?
Ferman Buick GMC – Wesley Chapel has a 4.9 star rating with 1,881 reviews.
When is Ferman Buick GMC – Wesley Chapel open?
Ferman Buick GMC – Wesley Chapel is open now. It will close at 7:00 p.m.