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Ferman Buick-GMC Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service experience by treat... read more
24252 FL-54, Tampa, FL, 33559, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
"Used car purchase" Sales department was excellent. Problem was with finance. Kept me waiting for 1 hour. Wrote finance contact at 6%. Found out later that day that there is a Certified Sales Event going on with 1.9% financing for qualified buyers. I know I'm very qualified. When I try to get explanation they don't return my calls.
Business response:
Thank you for your review, Robert. Please contact us to let us know how we can serve you better next time.
"Leasing" Tony and Mike have been very accommodating to me in leasing my Buick. They have answered all my questions. Stellar customer service! I highly recommende Ferman and their sales team.
Business response:
Thanks for your review!
"Encore " I was treated very well. Employers were both knowledge and professional. .... Steve went out of his way to make this visit as good as possible. ....
Business response:
Thanks for your review, RW!
"Ferman Always Makes Us Happy" Pleasant, quick & efficient. We'll keep using them for purchases & service. Thanks a bunch Mike ! Love getting the car washed too, they got off some bug guck in the center of the windshield I could not reach ; )
Business response:
We look forward to serving you in the future, Annabelle!
"Excellent!" Everyone is friendly & provide excellent professional service! 😎 Franco & AJ went above & beyond normal customer service. They both stayed after hours before their day off(July 4th) in order to close the deal & get our new truck home! Love it! AJ has helped us before when we bought a new Yukon a couple of years ago & was excellent then. We had a different salesman then but he was good too. Steven in the service department is also excellent & I feel very confident that everything is being taken care of. He is al... read more
Business response:
Thanks for your review, Kimber!
"Courteous and professional" I was treated with courtesy and consideration for my time and the service was done in a few minutes. I will be back to purchase again.
Business response:
We look forward to serving you in the future!
"service" 1.5 hours oil change and rotate tires no wash service cooriinator Ty was very helpful and interested in providing great service enough is enough for comments!!
Business response:
Thanks for your review!
"Excellent customer service " Sales agent was amazing and went above and over my expectations would send any family member or friend to Ferman gmc in Lutz to purchase a new ride
Business response:
We look forward to serving you in the future, Joey!
"Good Experience" I'm really tired of high-pressure sales managers and I did not find one here at Ferman GMC. Both the sales person and the sales manager were professional and a pleasure to do business with. Certainly, I wish I could have gotten my car for less than I paid, but I feel the deal was fair for both Ferman and me.
Business response:
Thanks for your review, Lonzo!
Ferman Buick GMC – Wesley Chapel has a 4.9 star rating with 1,857 reviews.
Ferman Buick GMC – Wesley Chapel is open now. It will close at 8:00 p.m.