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Ferman Volvo Cars of Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. With our car service and repair center you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. Our team of Volvo lease and loan specialists will work to make sure you have a pleasurable experien... read more
Location details
43530 U.S. Highway 19 North, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Dropped off vehicle for scheduled service. End of day rolled around no answer on phone and car unexpectedly stayed the night. Next day still no answer from calls and texts to service advisor. Finally called manager and hour late called to say car was done. Didn’t go over what was all done or anything. Had no issue sending text to me for approval of additional repairs. #failedcustomerservice
They had my car for a month. They did not add any gas or wash it when they brought it back to me. It sat outside the entire time. I did not receive any updates unless I called and then I was always told that the person that could tell what was going on wasn’t in, so they would have to call me back (they never called back). They never found the problem with my car and it has done the same thing again once since I got my car back. I have had several issues with the automatic safety systems (lane assist and front collision assi... read more
Took car in due to issue with brakes. Was told master cylinder needed replaced which I authorized for approximately $1200. The brake problem persisted and it turned out the actual issue was a $300 vacuum switch. Very disappointed in how this was handled and the unnecessary expense.
They drained my battery on my car after I dropped it off. They should have known to disconnect it!!!! Horrible experience. I will never go there again. Y’all should be ashamed.
We bought a 2022 Volvo xc90 that was supposed to be the gm or owners car and it had 5000 miles. We were told it was a new car with warranty and all plus we would have a loaner every time. Our windshield wipers are already bad, the car charger chrome is chipping and the drivers side leather is worn out and has small tears in it. We also have a service that came up already. This is no where near what was said to us when we purchased the vehicle and it seems like people get annoyed when I explain the problems.
Not good this time. Had to return because low battery charge light came on twice AFTER new batt was installed. Two explanations: 1. someone forgot to reset something to do with the dash light or 2. the light would still come on after resetting. Either way, you have an unhappy customer.
Shop is inept. Quoted $2500+ for repairs. Another shop complete work for $400. Tried to gouge me with repairs that were not necessary. Had it there over and over and over, inconveniencing me every time.
Just a very bad service. . They actually think that the customers are stupid, Trying to add extra stuff on the bill where they had no business adding it Not trust worthy at all
Sloppy. We notified them we were driving to look at a car to buy, only to find it wasn’t on the lot. We drove for hours to see the car and it wasn’t there. Said car was bought and then delivered with a crack in the windshield, a service light on, and missing floor mats. A brand new car with a front windshield crack and service light! The loaner they brought a week later to fix the new car was filthy. Covered in dirt, fries and candy. To make up for it, they said they’d “detail” my new car. A brand new car should be detailed ... read more
Frequently asked questions about Ferman Volvo Cars of Tarpon Springs
How is Ferman Volvo Cars of Tarpon Springs rated?
Ferman Volvo Cars of Tarpon Springs has a 4.8 star rating with 3,479 reviews.
When is Ferman Volvo Cars of Tarpon Springs open?
Ferman Volvo Cars of Tarpon Springs is open now. It will close at 8:00 p.m.