This profile has been claimed by the business owner or representative.
Ferman Volvo Cars of Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. With our car service and repair center you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. Our team of Volvo lease and loan specialists will work to make sure you have a pleasurable experien... read more
Location details
43530 U.S. Highway 19 North, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had an appointment for service and 4-5 days later the car was ready. I called one Saturday after my low pressure light came on and was told that it was at least 10 days before it could be even looked at. I went to Tampa to the Volvo dealership and was seen immediately and with 30 minutes the tire was fixed. I will use the Tampa dealership moving forward. Thank you
My last visit was related to a tire issue. I purchase tire and rim warranty/insurance at purchase. Without any attempt to make a claim under it I was told it would not be covered and it was my fault. It was basically a morning going back and forth. After I insisted that a claim be made, it was and guess what… it was covered. I feel like there was an attempt to take advantage of me in this situation.
Matt has absolutely no idea what customer service is . . I brought my XC90 in to have windshield replaced at 9:40am Matt told me car would be ready end of day. No one contacted me about status so I called at 5:40 pm to find out car wasn't going to be ready until sometime the next day. Sharon informed me it needed 12-14 hours before I could drive it. Problem is no one bothered to tell me, the owner of the car that i would be without it for the better part of 2 days... WORST service department staff,Matt and worst salesman Mik... read more
No communication for 6 weeks after purchase other than when i reached out after 3 weeks i was told i would have a new windshield installed due to crack in original.
High prices and unsuccessful completion of requested repair. No sense of urgency to complete work to get car back to me.
Found out that the used car I bought needs a transmission only a week after I purchased it. Started making a strange noise, so I took it to a dealer
Not a good service experience at all! Routine service and 2tires, car was in shop almost two weeks, received call that car is ready. Went to pick up only to be told car is not ready! Pick up car two days later, alignment completely off and noise problem not addressed at all!
no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks
Things were a bit disorganized in that space, but the real kicker was waiting for three hours and finding out they could not fix the problem because they needed a part!
Frequently asked questions about Ferman Volvo Cars of Tarpon Springs
How is Ferman Volvo Cars of Tarpon Springs rated?
Ferman Volvo Cars of Tarpon Springs has a 4.8 star rating with 3,479 reviews.
When is Ferman Volvo Cars of Tarpon Springs open?
Ferman Volvo Cars of Tarpon Springs is open now. It will close at 8:00 p.m.