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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly, attentive staff We had called ahead to try a vehicle we had seen on line. Courteous sales staff, everyone greeted us and was friendly. We decided to buy the vehicle after a trial drive. Lots of choices on the lot. We should have gotten financing before going but didn't think that far ahead. Nice facility. Have not experienced service department yet.
Business response:
Thank you for your review!
Good customer service My car was ready on time and the service guy told me what was fixed on my jeep. I will come back to service my jeep over there
Business response:
Thanks for your review!
LOF: Lube-Oil& Filter I scheduled service for vehicle on-line for an 11 AM appointment. On registering I inadvertently checked drop-off rather than wait. Apparently all wait periods were taken. Service writer, Tom Bambard, told me that it would be 12:30 PM before service would be complete. It was my mistake, and replied fine. At noon he informed me that service was complete and that he had made adjustments to work sequence to fit me in. His concern was much appreciated!!!
Business response:
We look forward to serving you in the future!
Fast, easy, advisor was informative and respectful Great as always, treated with resoect and fast service. Went in for basic oil change and came out with service plan that I needed, no pressure. Thank you
Business response:
Thanks for your review!
Purchase made easy Courteous sales folks, courteous finance manager, good treatment, nice dealership with thoughtful amenities. Everyone that we dealt with went out of their way to make us feel welcome.
Business response:
Thanks for your review!
Great work, good communications I was kept informed of all work being performed, the likely costs and expected benefits, and the time it would take to complete the work.
Business response:
Thank you for your review, David!
Troy was very courteos and helpful Enjoyed the service and did not had to wait to long until the car was done to be on my way home looking forward for my next date for my service
Business response:
Thanks for your review!
4 out of 5 Review The dealers managers & finance team were unwilling to move the numbers on a vehicle with scratches, damaged internal parts (I have an IOU - pending delivery of part).
Business response:
Thank you for your review! Please contact us to let us know how we can serve you better next time.
Great Experience This was my best experience buying a new car and I think it's because of the fantastic customer service provided by Gheorghe Donici and the rest of the staff I came into contact with during my visit. This is not my first Jeep, but there are a lot of differences in models, and Gheorghe ensured all my questions were answered before I drove away. I really can't say enough good things, thanks Gheorghe.
Business response:
Thank you for your review! We look forward to serving you in the future.
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.9 star rating with 5,115 reviews.
When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open at 11:00 a.m.