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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 8:00 p.m. | |
| Wed | 08:30 a.m. to 8:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 8:00 p.m. | |
| Sat | 08:30 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
New Truck buying The front parking sensor will not reset, this was pointed out at delivery, service said give it a few days?? and the back floor mats are not installed and they are the wrong size for this truck. Sales person was excellent. Service on car prep was fair and incomplete.
Business response:
Thank you for your review, Stephen. We apologize for the negative experience you had with us. Please contact Heather Bousquet 727-847-5555 XT 1135, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Treated right Absolutely no problems with this dealership or the people who work there. Service above and beyond expectation. Staff very knowledgeable, friendly and quick to help. And car service done right the first time. All I can say is thank you.
Business response:
Thank you for your review, Richard!
Excellent Customer Service! Every time I take my car to get maintenance done, they are very efficient and family oriented. I like a business where everyone knows me and takes good care of me. I have taken my car here since I bought it brand new in 2015. When I needed a tire and they didn't have it in stock, they loaned me a brand new jeep to use for the weekend. I would definitely recommend their services.
Business response:
We look forward to serving you in the future, JJ!
Great service I come here every time I need service and they always do a good job and I'm always satisfied with the work. If you need work done on your vehicle I highly recommend this dealer.
Business response:
Thank you for your review!
Great service rep! The service rep made sure everything went fine and quickly. Great job! Checked brakes and found out that they did not need replacing. Car was cleaned when picked up. Great job!
Business response:
We look forward to serving you in the future!
Painless Thank you Adam for your straight talking and no hassle purchase process. From test driving the car to signing the finance paperwork everything was very smooth. I am looking forward to enjoying my new wheels !
Business response:
Thank you for your review. We look forward to serving you in the future.
Awesome employees This place is great! They get you in right away and take excellent care of your car. Great people work here, great service! Thanks for your help always.
Business response:
Thank you for your review! We look forward to serving you in the future.
Great experience Great Dealership! Oleg is the best sales person I’ve ever known. Knowledgeable, friendly and helpfully inquisitive vs high pressure. Their service department is great too. My antenna broke on my new Jeep Compass so I brought it in and Jamie was great. The service team knocked it out in less than an hour. Finally I had a problem with my financing and Robert met with me on short notice and resolved my problem quickly. Great experience!
Business response:
Thank you Jeff!
Service personnel were good but service time excessive. I was scheduled for 8am for oil & filter change was told it should not take long. After 2 hours I went to the service desk to ask if there was a problem and Steve said it should be there soon. Normally this procedure takes less than an hour with an appointment so I felt it was excessive. Steve apologized but had I known I would have taken the shuttle home and came back later. I have always given you 5 star ratings but had to drop down somewhat this time.
Business response:
We apologize for the negative experience you had with us. Please contact Heather Bousquet at 727-847-5555 XT 1135, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.9 star rating with 7,572 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 8:30 a.m.