Ferman Chrysler Jeep Dodge Ram of New Port Richey

mjaye1818 

on DealerRater

5 years ago

Service appointment My appointment was for an oil change, tire rotation and a recall notice for a steering dampener. My appointment was at 8:30 and the vehicle wasn’t brought in till 9:15. I called in advance about the recall part and was told it could be handled when I brought the vehicle in for oil change and tire rotation. At 10am car was ready however I was told they couldn’t do recall part because it wasn’t in stock. I wouldn't have brought the car in for oil change and tire rotation if I'd known id have to come back ag... read more

CODY115BO2 

on DealerRater

5 years ago

Got my dream car for a fare price Iv bought my last 8 cars here and I can say there always a welcome group of people to come back to. Now I have my dream car for a decently fare price 

MAL6977 

on DealerRater

5 years ago

Nice job Jeep! Jamie is my advisor. He’s very knowledgeable about my Jeep issues and was very willing to listen and help me in my possible way! Definitely my advisor for the life of both my Jeeps! 😊 Thanks JAMIE 

mustangdean 

on DealerRater

5 years ago

Warranty work I have always been treated Fair and service was completed promptly on projected time. First class Jeep Wrangler dealership. I purchased my Rubicon Wrangler new out of state and never had any issues with service warranty. 

Jeepster 

on DealerRater

5 years ago

Purchase of new 2019 jeep Cherokee Throughout the entire buying experience from dealing with salesman Joseph Vega and the management team in locating the vehicle I desired and working with the business manager Scott Poth, all were courteous and professional throughout the entire buy purchase. 

bas123 

on DealerRater

5 years ago

So so services Disappointed that promised recall repair was not completed as promised. Made appointment 2 weeks in advance so parts would be ready, no indication that required part was not available until after car was dropped off and several hours after that, Part was deliver next day. Took 30 minutes to actually pick up car when car was available for pick up the following day. Reason why I deducted 2 points from rating 

Tony1 

on DealerRater

5 years ago

Grand Cherokee After visiting multiple local dealerships in the area over the last few weeks, we finally had a great experience. All the other dealerships were pushy and sketchy. Genaro was very kind and patient with us. 

Taliag 

on DealerRater

5 years ago

Manny is the best!!! So helpful, patient and honest Manny helped us find the perfect fit for the perfect price. I felt that manny was very empathetic and communicative about the whole car buying process. Very rare to find in the car sales business 

Bob K 

on DealerRater

5 years ago

Easy, Quick & Hassle Free Everything from booking the appointment to check in to the waiting area was excellent. Service was performed in exactly the amount of time estimated at check in.