Ferman Chrysler Jeep Dodge Ram – Wesley Chapel

jbond2232 

on DealerRater

3 years ago

I ordered a Ram Truck last June. Due to the international supply shortages, my order has been held up. My contact at Ferman, Hannah Whiteside, informed they were able to source my truck from another dealer. I came in a few days later and found a great deal on my trade-in as well as my new truck. They were extremely easy to deal with. I highly recommend this dealership and Hannah. 

adjustintime59 

on DealerRater

3 years ago

I visited the dealership to turn in my lease and release a new vehicle. Kathy was exceptional. She knows me well, and takes extra care to make sure I am happy. She is the reason I come to this dealership. Her service is 150% because of her knowledge and kindness. I love my new vehicle, and my grandkids think grandma has a cool car. 

erin727 

on DealerRater

3 years ago

Was quick and easy process all around , worked with me on my trade in price and made me really feel confident in my purchase. Thanks to Bruce for helping me out at the last steps of the sale. 

Comanche73 

on DealerRater

3 years ago

Had an alignment done. They aligned it twice to make sure it was perfect and even showed me the printed results. I appreciated the extra work to get the job done right. 

Bubbles 

on DealerRater

3 years ago

I just meet Neil for the first time he was very courteous and listen to my concerns which were resolved. I was also impressed with the Multi-Point Inspection with "You're Green To Go" really made me felt appreciated as a customer. 

jeffreygrigsby 

on DealerRater

3 years ago

I dropped off my Jeep for an oil change. I went back home and took a nap. Then I went to the grocery store. Got a text saying rear brake service is required, but I just bought groceries, and you know how much that costs. Also, I knew I had to fill the tank in that Jeep, so it was a no-go on the brakes. Wife wanted to go do a little more shopping, so it took a while before I could make it back to pick up my Jeep. Told the service advisor who I was, he gave me my keys and had me sign some documents. Then I was free to go 

mestevez 

on DealerRater

3 years ago

The associate greeted me as soon as I pulled up, knew my name and took my car in right away. It was a great experience. 

scottvhechler 

on DealerRater

3 years ago

Every person we met at the dealership was courteous, professional, and helpful. The sales professional that helped us was extraordinary and even showed how ethical he was when he found a math error that saved us thousands! My one suggestion would be to resume discounts for first responders. Fire EMS are the tip of the spear on many emergencies 24/7/365 and events such as this pandemic exposed daily while treating and transporting patients 

Mgdlad22Mdoyle22 

on DealerRater

3 years ago

My salesman listened to what I said and what I needed and didn’t try to sell me something else, very well appreciated great job