I have been working with Oklahoma Central Credit Union for a long time and have always been pleased with their service. Recently I have had the opportunity to work with Makenzie at the Collinsville location on a vehicle loan. The timing of the purchase continued to be pushed out, but Makenzie was excellent in every step along the way. Her professionalism and communication skills were awesome. She went to work to help secure the best rates, educated us and showed an extreme amount of patience. Even as the loan timing moved, s... read more
Have been with OCCU for nearly 30 years. Have had several loans of various types during this time without ever, not once missing or paying a payment late. Also have top tier credit. Got pre-approved for a car loan that I did NOT go through OCCU to service because Arvest Bank beat the rate by 2 percent. I questioned the 8.14 percentage when the approval came and was told, well rates are just high. I’m beginning to think our 30 year relationship doesn’t really mean that much. Oh, the term and amounts were identical.
Went in to open a checking account. I was the first one there was told to wait for someone. The someone that helped me was a teller that had been waiting on people who arrived after me. Finally she took me into office answered my questions, I was signing the application when she got up and said she needed to help people in line! Again people who arrived after me. After five minutes I got up, told her if they didn't want my business I'd find another financial institution (come to find out the manager was there and heard me s... read more
They charge fees as much as possible in every possible opportunity. The tellers often make mistakes that cost you. And now, they are charging $3/month/account for receiving paper statements. Stay away if you know what is good for you.
Dena & her team are amazing! Owasso has stellar customer service and makes it their business to provide awesome customer service.
