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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Servi... read more
24314 FL-54, Lutz, FL, 33559, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Literally caused physical harm I came in to test drive a 2017 Jeep Grand Cherokee Trailhawk, having been excited for the vehicle for some time and having test drive the previous year's model. David Colvin was the salesperson who arranged the appointment. During the test drive, I realized that it was not the vehicle for me. Mr. Colvin then convinced me to drive a very-slightly-used JKU (Jeep Wrangler Unlimited), Anniversary Edition, with a lift installed. The beginning of the test drive seemed to go ok, and I liked it- until ... read more
Horrible salesman and service I went to Ferman jeep today to purchase a 2016 Jeep Wrangler unlimited and had horrible service with a very nasty and rude salesman with the most horrible attitude by the name of Kathy. First off we called to make sure they had the jeep we wanted and they stated that they did and would have it parked up front and ready for us and set an appt time for 2:00 which we had to drive two hours to get there. Upon our arrival there was no jeep waiting and then Kathy tells us they sold that particular jee... read more
Frustrating and disappointing They sold us a Ram 1500 truck and told us the towing weight was 10,000,but salesman Forgot or didn't know that it had the lowest gear and would only tow 8300lbs.Now we can't purchase the toy hauler that we have on order.At first the manager said he would make it right. Said they could change gear,now they say can't be done,but they would sell us another truck. Well We can't afford bigger more expensive truck! Oh the manager also said that a weight of 8800lbs. Was in our paper work,not true!!! An... read more
Still waiting for my Jeep to be repaired. On 28 December, 2015, I bought a 2007 Jeep Wrangler from the Ferman dealership on State Road 54, in Lutz. 100 yards from the lot, the service engine and passenger airbag warning lights came on. I brought it back to them for service, and got it back, two days later. Managed to drive my Jeep for a day and a half, before the lights came on again. Back it went to the service department. This time, it was in for most of an afternoon, and afterward, the warning lights stayed off for severa... read more
Engine light and transmission failure. The Jeep sold to me was faulty and unsafe. An engine light and airbag warning came on less than a hundred yards from the dealership, the day I bought my Jeep. Despite full a warranty, they have tried to get out of needed transmission repairs. Won't return calls or emails, and have generally made this the worst car buying experience of my life. I have been contacted about repairs, and hopefully will be picking up my Jeep (for good) this Friday.
False Advertisement Rude employees and lacking Finance dept I went to the dealership last night with intentions of finishing a deal on a 2015 Dodge Journey i was hoping i would either have keys in hand or pick it up the next day. I would like to let you know how disappointed i was with my experience. First after much confusion i was informed that your internet is double dipping on the Discounts. I was also told that the Internet sale price minus the discounts that they did give me (approx $1900) would some how make the price... read more
Terrible to deal with I've bout a few cars from here. 2 in the last couple years. They have gone down hill considerably. I received an email showing an Internet price for a truck I had been looking at. I inquired about it and didn't receive a phone call or email back. So I called on the vehicle. They had the vehicle to purchase and I told them I'd come over to purchase. I was instructed that new rebates would be available two days from then and I should wait till then. I waited and went to purchase the vehicle and they raise... read more
Liars and Sneaks Worst customer experience that I've had from any company in my life. They lied about everything. They made promises about prices and then refused to follow through. Every shred of information and quote that I was given turned out to be completely untrue and was exposed once I started digging at the numbers a little. DO NOT BUY YOUR CAR FROM HERE. Horrible people all around. I'm not sure how they sleep at night.
a bunch of lying crooks. I wouldn't trust these people again if they were the last dealer on earth. They lied about everything. Especially Rafee in finance. The management wasn't any better. Once they have your money they don't know you anymore.
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.6 star rating with 5,945 reviews.
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open at 11:00 a.m.