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Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Ferman CJDR is absolute excellence in parts and service! Been doing the standard maintenance on my Wrangler JK since the day I bought it. However, my Wrangler recently passed 80K miles and I had been experiencing some unsettlingly new noises and issues in addition to those I was already familiar with - clear indications my Jeep was in need of some major service. I was reluctant to schedule an appointment, but so glad I did. I'm the kind of guy that if I'm going to have someone else service my vehicle, I want everything done ... read more
Outstanding and a pleasure to do business. My entire visit was exceptionally satisfying. John Wahnon was ready to answer any and all my questions. He insured that I saw the Jeep wanted and not one that the dealer wanted to get rid of. I would go a back again if the need arises.
First Oil Change My appointment was scheduled for 3:30pm which is the last appointment time they schedule.. I was told there is a recall on my vehicle and they were not sure if the had the time or parts to complete it. One hour and thirty minutes later I was driving home with all work completed.
Service Area Recommendation I would definitely give the Service Area a thumbs up! Tom was awesome and got my car in and out so quickly. Thank you, Tom.
Excellent customer service and right ont ime in the service Troy kept me appraised of service, was friendly and courteous displaying excellent customer service. And a part is on order. Hoping to hear back soon.
Truly attentive and willing to help I purchased a Chrysler Pacifica about 1 year ago. Generally happy with the car, however from day 1 we had an issue where the AC will start blowing warm air intermittently. I brought the car to 4 different dealerships that were never able to reproduce or I should say never really took the effort to reproduce. Finally at Ferman they kept my car over a weekend and identified the issue. They replaced the compressor under warranty and I haven't had the issue since. I must add that their lounge ... read more
Great Service on short notice. I had to travel across the state for a funeral and needed to have my Jeep checked out before the trip, Ferman was able to get me in and not only checked everything but found a recall and did the repair. The personnel were extremely friendly and the service was done in a very short time.
2014 Dodge Dart gear shift problem I was very happy with the fact I was a me to have my car towed at no expense since it was under 10 miles and also that I was able to get a loaner from the dealership which helped since I needed to continue with my daily routine and chores. My experience overall with the dealership was excellent. I am not happy that something broke on my car that seems like it should have lasted longer. I worry about my car having issues when it’s not that old and it not being covered under warranty! Plus re... read more
Great service from Troy! Troy was great! Very helpful and kept me updated. Most of the service advisors I’ve dealt with treat women like they don’t have a clue what they are talking about but, Troy treated me with great respect. He will be the only advisor I schedule with from now on!
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram – Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel has a 4.6 star rating with 6,019 reviews.
When is Ferman Chrysler Jeep Dodge Ram – Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram – Wesley Chapel is closed now. It will open at 11:00 a.m.