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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Deceptive sales practices The total time spent at the dealership was over 7 hours from 9:30am - 5:00pm on 12/27. I still cannot believe it took this long to purchase a car. The biggest issue I have is the automatically applied warranties and extras that Eric Dugas put into the sales contract without asking. The extra warranties included GAP, extended warranty, road hazard and some sought of clear coat protection. They say this protective clear coat protection was applied during detailing. I have serious doubts that it was si... read more
Playing phone tag for months I bought a brand new 392 Charger off the showroom floor backing in August. The car was missing Two electronic updates. A week after after I had it I was driving and my OIL PRESSURE went to ZERO. It's now October 26th, and I'm still playing phone tag.
wiring/ short in the car I brought my car in because the Computer was shorting out. I explained when I came in back on June 10th, that something is shorting out the computer. I advised that i was able to unplug the neg cable and make the engine light go away and fix the car until it shorts out again. They first insisted the problem was the TIPM basically all the FUSES for the car. It was over $700 and did not fix the problem, infact it lasted about a month before the computer shorted out again. Now they told me its the compu... read more
Sold a defective "Certified Pre-Owned" Jeep We purchased a 2011 Jeep Patriot from Ferman of New Port Richey on July 17, 2016. We originally thought we had a very pleasant car buying experience with Tracy Buczkowski and Finance Director, Robert Packard. On Tuesday, August 23, 2016, my husband was driving the 3 miles home from work when the Jeep stalled while turning in downtown Tampa. We had the car towed to the nearest dealer, Jerry Ulm in Tampa. We were informed our newly purchased Jeep needed new wheel bearings and had axl... read more
Poor Salesman My husband and I have been speaking to Roy Faulkner for a couple of months now on financing a 2016 wrangler unlimited. He explained to us that we needed $4,000.00 down before we could do the deal. We saved and kept in contact with him during the 2 months and when we were ready we contacted him again to let him know we were ready and to have a jeep ready for us by the end of the week. When the time came he stated he had 8 jeeps within a 400 mile radius that he could get for us. He said he would contact us first ... read more
Liars and rude! We started by getting an online quote for a car we wanted to trade (which I have written proof of in email) where they gave me a quota and asked me to come in. We got there and it was all lies. Then the very rude new sales manager, David Lee, came out and explained how he didn't understand why we came here expecting such a thing ... Trying to blame us and honestly making it seem like we are stupid or something!! We left right away and it was two hours of my life I will never get back. Avoid them like the plag... read more
Worst financing and misleading info If you hope to get a good finance rate for a used high mileage vehicle while having very good credit, forget this dealership. I got a rate of double digits which I would expect from dirt path used car lot giving a loan to bad credit customers. I had very good credit around the 700's and once I heard that double digit rate I was surprised and then they mislead me to think that other banks would possibly give a better rate so i agreed for them to check. I had to call back 5 times that day wi... read more
They messed up my van door!!! my side slider door would not close all the way after $729 I used it 3 times then on the 4th closing my entire door panel fell off on the inside. Took it back twice. Now my door will not close! And none of my automatic buttons work all because they did not secure my door panel!!! They said they could not figure it out now I am out of a lot of money and my van is worse than it was! I am a paraplegic I drive my self now I have to take someone with me to manually close the door they have taken my i... read more
Thumbs dowwn experience Ferman won, I lost. I got the bug to buy a new car and trade a 3 year old 24K mile perfect condition car. Ferman threw the numbers at me and like a inexperience car buyer I am, I purchased. I went home and figured I paid 4K too much and also paid $69.00 for their add on lug nuts that probably cost them $10.00. Also they cheated me out of the 500.00 military incentive. I thought car dealerships were supposed to change their sales tactics and not take advantage of less financial savvy buyers.
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 11:00 a.m.