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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The worst service department ever I purchased a 2014 jeep grand Cherokee. I heard a small squeaking noise at the time of purchase. I was so small that it did not warrant looking into. As the months went on I notice the noise only when I hit a but or a pot hole. The headrest came apart one month after purchase. I later found that this was part of a factory recall that was supposed to have been handled by the service department. I called to report these problems and ask for and oil change. Me and an my wife had planned to take... read more
Un-Courteous, no communication, un-welcoming Showed up, no one in the service department acknowledged me or asked if I need help. They just kept walking by me til I finally asked someone to help. Dropped of the Vehicle and never got a status call, they kept it overnight without ever giving me a phone call or getting my permission. Left my wife and I stranded without a vehicle for 24 hours. Every time I called would get transferred to service where no one ever would answer or reply to messages. Jason in service did not reply ... read more
Confusion! My transmission went crazy and I was stuck in low gear for a while.....the engine was racing. Also, I received a “shifter problem.” On my dashboard. I took it in immediately and was told they would check everything and get back to me. With no word by 11 a.m. the next day, I called and was told they couldn’t find my paperwork and would call me back. Call never came. I called 3 more times and was told they were looking into it and would call me back. Again, no call back. Finally, late that day I was told they were t... read more
Not happy right now I have had this careless that a week and it is leaking fluid from somewhere. Fluids were not filled up either. Sad that I’m am going to have to spend a $100 to get this fixed. Not happy at all right now.
Couldn't get it right Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedule once my stuff is ordered I have to call them as they forgot
Better things to do!!! Here is how it went down. I arrived to have recall service completed on a vehicle. As I was waiting for it to complete, approx an hour. I decided to browse the certified Challengers and Chargers. After about 30 minutes of roaming the entire lot looking at the various selection, I had been surprised that I had not been approached once by a single person. I then went into the sales office and it literally took another 10 minutes to find a person to talk to. Then after asking a few questions, he was unabl... read more
I hate come here If it wasn't for me HAVING to bring my jeep here for a recall issue I would never come back. It's always such a hassle.
simple issue Went there 3 times and the simple issue not fixed.the first time they said the fixed it .it was not fixed .the second time they said we need to order a part ..the third time they order the wrong part.the fourth time their is no fourth time I am going somewhere else
LISTENS TO CUSTOMER WE HAVE BEEN LOOKING TO PURCHASE A CAR FOR A FEW WEEKS AND THERE WERE A COUPLE VEHICLES THAT MET OUR CRITERIA. WE STOPPED INTO FERMAN CHRYSLER, NEW PORT RICHEY DEALERSHIP JUST TO LOOK AND COMPARE WITH THE OTHER TWO POSSIBILITIES. THE SALESMAN WHO HELPED US IS TEREK KASSEM. MAKE A LONG STORY SHORT... WE PURCHASED A CHRYSLER 200 WITHIN 1 HOUR OF GOING THERE. MR. KASSEM WAS PLEASANT, NOT PUSHY AND KNOWLEDGEABLE. DURING THE NEGOTIATION PERIOD, HE WORKED WITH US TO MEET OUR NEEDS. WE ARE VERY PLEASED WITH THE ... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open at 11:00 a.m.