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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bad costumers service Job never got fixed and Ed was not professional at all, talking to me about my truck while he was on his personal phone with another person explaining something to me about my truck with no idea of the facts on actually what was happening with my truck
Waste my time I brought my car in twice for the same issue just to be told Rico never even ordered the parts. It took them four hours at my second visit to tell me they don't have the parts. I've been told the parts are now ordered but I'll believe it when I see them. So it will take three visits, one of them having to take the day off of work to get two small cover parts for console. Severe lack of communication and disorganization.
Way too long for oil change and alignment. We waited nearly 2 1/2 hours fir an oil change and alignment. When we arrived our service advisor told us it would be an 1 1/2. After an hour and 40 minutes passed we went to them service advisor. We were assured that our car was next out. We waited an additional 40 minutes. Our service advisor never called or went to see what the hold up was. We were told that the lounge had soft drinks, donuts, coffee etc. Thr soft drinks didn’t work, the iced tea was warm and not very good and th... read more
Incomplete When I made the appointment I told them I have a warranty that gives me free oil changes and I gave them the information at the time I made the appointment and no one looked it up. Also only three of my tires weee aired up and they washed my car but they missed big spots on the sides and half the bumper. At least they agreed to not charge me for the oil change that they originally gave me a bill for $79.00. That’s way overpriced.
Dishonest and misleading They intice you by test drives, then after they get you gong hoe for that “ nice truck” that they after marketed ask for thousands of dollars to pay for them cause the bank won’t pay for the “extras” they added when you try to finance This should be disclosed up front that you will need a LARGE downpay before bank will consider financing I will never go back or recommend this dealership
Not great I purchased a 2015 Dodge Ram 1500 beautifil truck, great customer service theexperience was great. I was told at time purchase i still remaining factory warrnty and that the dealership gives a 3 month 3000 mile bumper to bumper warranty. I was given this speach twice, as it was explained that this is incase during the certfied inspection something may be missed. Well a few days after my purchase I notice moisture in drivers side headlight made an appt to have it looked at by the service center. APPT was At 1100 am ... read more
Sell You Nothing You Need How To Begin DescribingHow I Was Lied To By Becky About Work, And Parts I Needed, But Did Not Need Quoted Me A Price Of $2400,00 For Rotors, Calipers, Pads, Brake Hoses, And Tires All Around, Tune-Up, And Battery. Well I Take The Dodge To My Usual Mechanic And What Do You Know, All I Needed Was One Caliper, And Rotor, And Front Pads All Together With Tune-Up! $806.45. I Knew She Was Full Of It When She Said I Needed Tires, Cause I Just Got Them Like 2 Weeks Ago. Sorry Ferman Dodge But This Is Unacce... read more
Picky customer service Attempted multiple times to do a transmission fluid change and still waiting to get serviced the machine still broken, made an appointment to get my vehicle serviced and waited in line to get taken care of off and some lady peeks her head in and Jamie the desk rep. Jumps out of his seat to take care of her, even had my wife come to get my car serviced because i cant keep missing days off work and even she got skipped while the staff at the desk are just sitting there not attending anyone, is like they ... read more
Terrible service Came in for an oil change and to get something checked. First of all they completely forgot about my car and didn’t look at it till hours later when I called to check on it when we had an 8am appointment. Then they told us the problem was with our battery and we needed a new one. Quoted us over $300 for a battery and over $60 to install it. Didn’t say anything about ordering a battery or anything. So I got a new battery and had it installed by Jim Browne for $20 because ferman would not call me back and when... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is closed now. It will open tomorrow at 11:00 a.m.