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Ferman Chrysler Jeep Dodge Ram of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Ferman Chrysler Jeep Dodge RAM New Port Richey is part of the Ferman family of dealerships and is your premier retailer of new and used vehicles. Locally owned and operated since 1895, Ferman Motor Car Company has been serving the automotive needs of the Tampa Bay area for generations. Because we depend on referrals and repeat business, Guests are our most valuable asset. With the Ferman name on each and every dealership, we recognize our responsibility to good corporate citizenship and delivering a Premium Guest Service exp... read more
Location details
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I waited too long for service. Owning to the scope of the work done, I expected a wait. But not 4 hours. It seems unfair for someone to that long for any type of service and not be briefed.
Criminaly like shady like dirty snakes something like that It was my tenth vehicle tenth sale never had any problems especially like these or so so many. don’t do it not worth it not even close. start with new upper management and this sales guy oh boy. Gee thanks not qualified to deliver pizza. Again seriously terrible criminal like hope Chryslr does something
The service of a life time!!! Your service department is similar to y'alls sales department. Useless. I took my truck to get fixed and they tried to tell me nothing was wrong. Even went out of their way to pull my truck into their shop and do nothing other than write up some paperwork to cover their own xxx. Literally a waste of my time and theirs.
Lack of communication and lack of copleting the job Need to answer the phones and return phone calls and text in a timely manner and complete what’s on service forms still has to go back for a shimmy
Lacking return call Left message for a follow up to visit as the tire they repaired went flat after 3 days. No return call so I had to go to another service company.
Complete lack of communication from the service dept Backordered part took 15 months to arrive, in the meantime no updates from Jason. Every time I called, I got a "let me check on that and call you back", except no callbacks came. The only information I got was when someone else actually checked for me. I eventually found out that the part had arrived (after it had been sitting there for almost a month). No written estimate was ever given, nor any call on the day of service (we dropped the car off the night before) indicati... read more
Not fair Got used Jeep. In 3 weeks. Back and fourth. They where not fair to me. I was there 5 times. And Steve. Make like i didn’t see that. Like I did it. Fix one thing break. Two things.
Lousy service Bought a used van and I said I would be back in two days to pick it up, salesman said that would give them time to clean it up. I returned and was told they hadn’t started cleaning it yet. I waited over an hour and when it still wasn’t ready I said I will take it the way it is and waited another 20 minutes. I called 3 days later to ask a question. The only one that answers the phone is the receptionist. No matter what department you want it is a recording. I left a message with the used car manager and one with... read more
My problem wasn't fixed My engine left Ferman with the same top-end engine chatter I brought it in for. No one at Ferman wanted to listen when I said "rocker arm" issue, and I'm fairly well-educated about engine function. I took my Jeep to Crystal in Brooksville and they diagnosed it as a faulty rocker arm. Mike Hughes at Ferman told me to let my Jeep get worse before bringing it back in. Why would I want it to get worse and risk a domino effect of problems down the line? Given the circumstances, it would be challenging for ... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of New Port Richey
How is Ferman Chrysler Jeep Dodge Ram of New Port Richey rated?
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,677 reviews.
When is Ferman Chrysler Jeep Dodge Ram of New Port Richey open?
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 7:00 p.m.